Caregiver & Personal Assistant with 25+ Years
Resume:
BRENDA
WILSON
*******@******.***
Memphis, TN 38125
PROFESSIONAL SUMMARY
SKILLS
• CGMP
• Basic math
• Caregiving
• Quality Assurance
• MICROSOFT OFFICE
• Home care
• Senior care
• Medication administration
• EXCEL
• Customer Service
• Internal Audits
• Troubleshooting
• Data Entry
• Organizational skills
• Manufacturing
• AND MORE
• Auditing
• Warehouse experience
• WORD
• Materials handling
• Home health
• WINDOWS 8-10
• Hoyer lift
• EMAILS
• Patient care
• Direct support
• Computer skills
• Communication skills
• Meal Preparation
• Dementia care
Working with people with
developmental disabilities
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• MS OFFICE
• Quality Control
• Office assistant experience
• Quality Inspection
• POWERPOINT
Private - Caregiver/Personal Office Assistant/Companion Memphis, TN • 09/2022 - 07/2025
WORK HISTORY
I have 25+ years of Caring for elderly, children with special needs and or disadvantaged kids ages 1-17 years old! Person with disability! patients that need help with activities of daily living, companionship, preparation of healthy foods, medications administered and household duties
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Assisted with daily activities such as bathing, dressing, grooming, and medication management
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Provided compassionate and personalized care for children and seniors, ensuring their safety, comfort, and well-being
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Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
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Created a warm and supportive environment for seniors by engaging in meaningful conversations and activities
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Managed household tasks including meal preparation, light housekeeping, and laundry
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Accompanied seniors to medical appointments, providing transportation assistance as needed
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Implemented exercise routines to promote physical fitness and mobility for seniors
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Assisted with mobility devices such as walkers or wheelchairs to ensure safe movement within the home or community
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Supported individuals with dementia or Alzheimer's disease by implementing memory-enhancing activities and strategies
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Collaborated with family members to develop personalized care plans based on individual needs and preferences
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Maintained a clean and organized living space for seniors that promoted a sense of calmness and relaxation
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Responded quickly during emergencies or crisis situations by following established protocols for immediate assistance
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Documented daily observations regarding health status changes in order to provide accurate updates to healthcare professionals
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Coordinated social outings for seniors including visits to parks, museums, shopping centers etc., promoting socialization
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Ensured proper nutrition by planning balanced meals based on dietary restrictions or recommendations from healthcare providers
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• WINDOWS 8
• Care plans
• Computer Networking
• EXCEL SPREAD SHEETS
• Supervising Experience
• Personal Assistant Experience
• Software Troubleshooting
• WEB ORDERS
• Cleaning
• Quality Audits
• Cooking
• Call Center
• Quality Management
• Assisting with ADLs
LEXINGTON HIGH SCHOOL
Tennessee • 06/1979
High School Diploma: Basic
EDUCATION
Driver's License
CERTIFICATIONS
Sephora - Seasonal Warehouse Associate
Olive Branch, MS • 10/2024 - 02/2025
Sephora - Seasonal Worker
Olive Branch, MS • 10/2023 - 01/2024
Nike - Warehouse Associate
Frayer, TN • 10/2016 - 04/2020
Future Electronics - Customer Service
Memphis, TN • 02/2008 - 01/2018
Future Electronics - Rework, Team Lead
Memphis, TN • 02/2013 - 01/2016
Future Electronics - Customer Service
Memphis, TN • 02/2013 - 01/2016
Hart and Cooley - Team Leader/ Professional Trainer Olive Branch, MS • 02/2007 - 10/2013
Managed medical equipment such as oxygen tanks or blood pressure monitors ensuring they are properly maintained
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Demonstrated patience when dealing with challenging behaviors associated with age-related conditions
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Provided respite care to family caregivers, offering temporary relief from their caregiving responsibilities
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Maintained confidentiality of sensitive information related to the seniors' medical history and personal life
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Assisted with financial management tasks such as bill payment, budgeting, and coordinating insurance claims
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Advocated for seniors' rights and needs by communicating effectively with healthcare providers, social workers, and other professionals
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Attended training sessions regularly in order stay updated on best practices in senior caregiving techniques
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Provided emotional support through active listening, empathy, companionship, and encouragement for seniors experiencing loneliness or anxiety
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Administered medications according to prescribed schedules while maintaining accurate records of dosage administration
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I work 4 month for seasonal, Pic put wall, picking and packing order, quality inspection, processing orders, customer service, cycle
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• Pic pac put wall, packing, parcel pic packing, quality, retail Pic pack order from pick ticket quality inspection of Nike shoe! Company in frayser in Memphis tn for good at this location due to the pandemic in April 2020.
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• Customer Service, Data Entry, Pallet
• Manual Pallet Jack, labeling, value added
Pic, Pak, Pull orders, Quality Control, Web Orders and Customer Service
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Customer service, call center, working from home for 2 years, pallet jack receiving, cycle counting, inventory, online order, data entry, inventory, audit, value added, and special orders and more
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Hart and Cooley - Team Lead
Jackson, TN • 11/1997 - 03/2007
TRENTON MAILING FACILITY - Supervisor/line Operator Trenton, TN • 10/1990 - 03/2000
Montel Technologies USA - Receptionist Part Time
Jackson, TN • 08/1994 - 06/1996
BROWN SHOE COMPANY - Sewing Machine Operator and Replenishing Foot Wear
Dyer, TN • 08/1979 - 08/1989
I Relocated from Jackson TN to Olive Branch MS, in 2007! supervised and lead and trained a staff in the proper operations of running a Das Machines.Placed the new hires with trainers and introduced them all to safety regulations and place 20-25 employees to the Das department.I started out a machine das machine operator and then, I learned how to run the sleeve machine, picking, packing, quality control, sorting mail and filling orders! I learned to do every job. I was chosen to train every new hire that came in the door. That was when I was promoted to team lead! I lead a team of 17 employee and promoted again to be supervisor! strong communication skill, highly respected from most employees thus far. I am very demanding for as getting the job done at production level. I keep a watchful eye on all employees! for example! when it comes to friends working closely together and very detracted from their work because of constant talking and playing around. I will separate them from working closely together and from distracting other their coworker
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Proficient in operations of all machinery used to create the different components of flexible air ducts, quality inspection to ensure product falls within URL required specifications, and all operation pertaining with the manufacturing of flexible air ducts.
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Customer service, cross trainer, stack pallets, hand held pallet jack, Assist supervision!Relocated with the company from, company closed in Jackson Tn in 2007 and relocated to olive branch Ms and I relocated with the company to olive branch.
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Responsible for 14 employees that sort magazines by state and zip code. Troubleshooting the machine, keeping it running, repairing it when it break down, places employees, read blueprint, making any adjustments NECESSARY TO KEEP MACHINE IN FULL FORCE
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Duties included answering telephone and working the switchboard to route calls to the proper office manager or office employee. Testing potential new employee to see if they qualified for the position, scoring test papers, filing paperwork for office management, preparing reports, utilizing Lotus and a part time lab tech, and other task as necessary.
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Responsible for manufacturing and quality auditing of footwear in a production environment.
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Work Permit: Authorized to work in the US for any employer
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