Experienced Generalist with Dispatch and Customer Support Skills

Blane Bertram

Anthony, KS *****

*****.*******@*****.***

+1-620-***-****

Authorized to work in the US for any employer

Work Experience

Material Handler/Forklift Operator

HARPER INDUSTRIES INC-Harper, KS

February 2025 to May 2025

Pharmacy Technician

Gatlin medical arts-Pratt, KS

May 2024 to July 2024

Medical Records Auditor and receptionist

Grand Plains Skilled Nursing and Rehabilitation Center-Pratt, KS September 2023 to 2024

911 Dispatcher

Pratt Police Dept-Pratt, KS

June 2022 to October 2022

Dispatching all emergency personnel. Helping citizens that came into the station or phoned dispatch. Logged info, etc.

Receptionist

Peachey insurance-Pratt, KS

June 2022 to July 2022

Answering phones, taking messages, filing, interacting with customers, taking payments, etc. 911 Dispatcher

Woodward Police Department

January 2018 to April 2018

Dispatching all emergency personnel, and helping citizens that came to the station. Ranch Hand

Rockn JB-Haviland, KS

February 2009 to October 2017

This is my family ranch. We do everything the old fashioned way. I have lots of experience in this field. Breaking horses, training, dragging calves to the fire, branding, vaccinations, etc. I love working with animals. I also used to Rodeo, etc

Dispatcher/Customer Service

Callabresi heating and cooling-Salina, KS

May 2017 to September 2017

Set appointments for HVAC techs, and helped customers. Left due to moving Dispatcher

Kiowa County Sheriff's office-Greensburg, KS

August 2014 to November 2016

Dispatched all emergency personnel

Secretary/Receptionist

Banbury Auction and Realestate-Pratt, KS

January 2011 to March 2014

Helped clients, advertised, answered phones, made appointments, and ran errands Education

Highschool

General (High school or equivalent)

Seiling Jr-Sr Hs (Sr)-Seiling, OK

Skills

• Customer relationship management

• Veterinary terminology

• Attention to detail

• Training & development

• Word processing

• Customer support

• Microsoft Word

• Outside sales

• Load & unload

• TikTok

• Medical Receptionist

• Client interaction via phone calls

• Unloading

• Detailing

• Childcare

• Receptionist

• Customer service

• Computer literacy

• Patient observation

• Problem management

• Typing

• Medical scheduling

• Driving

• Research

• Telemarketing

• Inside sales

• Windows

• Infectious disease care

• Emotional intelligence

• 10 key typing

• 5G

• Manufacturing

• Cooking

• Long term care

• Warehouse management system

• Primary care

• Client services

• Home care

• Hospitality

• Medical records

• Time management

• Management

• Property management

• Dispatch

• Guest services

• HIPAA

• Clinic

• Team management

• Project scheduling

• Grocery store

• Medical office experience

• Phone communication

• Emergency scheduling

• Events management

• Medical collection

• Financial services

• Call center

• Microsoft Outlook

• Pricing

• Writing Skills

• Outdoor work

• Presentation skills

• Direct sales

• Patient transport

• Record keeping

• Outbound sales

• Nutrition

• Safety standards in production

• Office manager experience

• Hotel experience

• Farming

• Sales management

• Supervising experience

• Adobe Acrobat

• Animal care

• Negotiation

• Team scheduling

• Records management

• Customer relationship building

• Pharmacy software

• Barista experience

• Maintaining an organized workspace

• Filing

• Clerical experience

• English

• Pharmacy Technician Experience

• Operating systems

• Interviewing

• Contracts

• Product demos

• Order entry

• Mechanical knowledge

• Home & community care

• Conflict management

• Teaching

• Sales

• Help desk

• Computer skills

• Text messaging

• Front desk

• Editing

• Analytics

• Leadership

• iOS

• Maintaining patient confidentiality

• Caregiving

• Grammar Experience

• Clear language communication

• Health information management

• Public relations

• Delivery driver experience

• Inventory management

• Forklift

• Patient interaction

• Achieving HIPAA compliance

• Upselling

• Communication skills

• Scheduling

• Custodial experience

• Event marketing

• Senior care

• Media buying

• Landscaping

• Proofreading

• Guest relations

• Data entry

• Photography

• Live chat

• Restaurant experience

• Heavy lifting

• Debt collection

• Cheerleading

• Microsoft Office

• Recruiting

• Office experience

• Public health

• Medical Terminology

• Problem solving

• Computer operation

• Veterinary experience

• Dispatch software communication

• Animal restraint

• Microsoft Excel

• Outbound calling

• Marketing

Certifications and Licenses

Driver's License

Certified Medication Technician

PTCB Certification

Pharmacy Technician Certification

Registered Pharmacy Technician

Pharmacy Technician License

Non-CDL Class C

Additional Information

I’m a quick learner and enjoy working with others.

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