Project Coordinator with Healthcare Tech Focus

ORGANIZATION LOCATION FROM TO DESIGNATION

HealthEdge Hyderabad Jun 2023 Jun 2024 Intern

HealthEdge Hyderabad Jul 2024 Jan 2026 Project Coordinator MAHITHA CHINDA

SUMMARY

Project Coordinator with 2.5 years of experience managing cross-functional teams, ensuring seamless project delivery, and driving client satisfaction. Skilled in Agile methodologies, stakeholder coordination, and process optimization across complex technical environments. Proficient in Jira, Confluence, SharePoint, Microsoft Excel, PowerPoint, and Google Sheets. Recognized for strong leadership, technical coordination, and consistent delivery excellence.

Phone no: 630-***-**** Email Id: *************@*****.*** http://linkedin.com/in/mahithachinda PROJECTS

Client Portfolio Management:

Delivered multiple end-to-end projects for healthcare clients including AlohaCare, Quartz, Highmark, Priority Health, IUHP, and Vaya Health, ensuring on-time, quality delivery and high client satisfaction. Cross-Functional Team Coordination:

Aligned DevOps, DBA, and Infrastructure teams to meet milestones, resolve dependencies, and maintain seamless communication across stakeholders.

Hyperflex Implementation Project:

Led the Hyperflex Project from initiation to approval across all environments within 2 months, ensuring seamless deployment and operational stability.

Database Refresh Initiative:

Managed database refreshes using production data in Pre-Prod and QA environments, enhancing testing accuracy by 40% and minimizing downtime.

System Upgrade – AlohaCare:

Coordinated and delivered AlohaCare’s system upgrade from version 8.13 to 8.17 within 3 months, ensuring full compliance and minimal business disruption.

Termination & Decommissioning – Quartz:

Directed secure system decommissioning and data migration for instances including Production between Quartz and HealthEdge, reducing the decommissioning timeline by 50% through proactive communication. GCRE Rules Engine Deployment:

Supported GCRE Rules Engine rollout for AlohaCare and Quartz, enhancing automation and rules efficiency. SOW Development & Client Engagement:

Partnered with delivery teams to draft Statements of Work (SOWs) defining scope, timelines, and deliverables for new projects.

WORK EXPERIENCE

ORGANIZATION YEAR OF PASSING QUALIFICATION CGPA

SAGI RAMAKRISHNAM RAJU

ENGINEERING COLLEGE

2020-2024

B.TECH-

INFORMATION

TECHNOLOGY

8.59

SRI CHAITANYA JUNIOR COLLEGE 2018-2020 INTERMEDIATE 10 SSC 2017-2018 SSC 9.8

ACHIEVEMENTS

Star Performer (Q3 2024)

Received over 5 client appreciations and recognitions for exceptional project delivery and effective communication.

ROLES & RESPONSBILITIES

Cultivated strong client relationships as the primary point of contact, providing strategic updates and resolving issues proactively, earning consistent positive feedback in quarterly business reviews. Provided application and technical support by triaging, prioritizing, and resolving user issues across multiple client projects, ensuring SLA adherence and client satisfaction. Optimize task and resource prioritization across long-term projects and urgent IT tickets ensuring SLAs and delivery timelines are met.

Implemented advanced Excel automation solutions for reporting processes, reducing manual work by 80% and eliminating recurring data errors.

Initiated an internal communication system to bridge technical and non-technical teams, increasing project visibility and coordination efficiency.

Investigated recurring issues, identified root causes, and proposed workarounds or permanent solutions to minimize business impact.

SKILLS

Project Management: Jira, Confluence, SharePoint Agile, Scrum, SDLC, Change Management Planning & Delivery: Backlog & Release Planning, Risk & Quality Management, Resource Allocation Leadership: Team Mentoring, Performance Tracking, Conflict Resolution, Productivity Optimization Client & Stakeholder Management: Engagement, Requirements Gathering, SLA Oversight, Executive Communication

Technical & Soft Skills: Excel, PowerPoint, Google Sheets Problem Solving, Analytical Thinking, Decision Making, Negotiation, Time Management

EDUCATION

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