CNA-Driven Customer Service Specialist /analysis to final code
Resume:
Calyce Garvin
Lynchburg, VA *****
************@*****.***
Professional Summary
CNA-certified college student currently attending Virginia Tech (transferring next semester). Completed a Summer 2025 internship at Centra and previously worked as a Hostess at Texas Roadhouse and Cashier at Kroger. Strong customer service, communication, and patient-care skills. Recent June high school graduate with a reliable and positive work ethic.
Work Experience
Cashier
Kroger-Lynchburg, VA
March 2025 to August 2025
• Operated cash register, processed payments, and handled transactions accurately and efficiently.
• Assisted customers with questions, product locations, and resolving concerns to ensure a positive shopping experience.
Hostess
Texas Roadhouse-Lynchburg, VA
July 2024 to March 2025
• Welcoming guests with a friendly demeanor and guiding them to their tables.
• Organizing seating arrangements, taking reservations, and managing wait times efficiently.
• Ensuring smooth communication between the front and back of the house for a seamless dining experience.
• Keeping the entrance, waiting area, and host stand tidy and presentable. Summer Intern
Centra Health-Lynchburg, VA
June 2024 to June 2024
I worked in many different branches of Centra while observing and learning more about the health care systems.
Education
High School Education
Heritage High School-Lynchburg, VA
August 2021 to June 2025
Nursing (CNA Clincial Experience)
Heritage High School-Lynchburg, VA
October 2024 to December 2024
• Completed 40 clinical hours providing basic patient care, assisting with ADLs, taking vitals, and supporting clinical staff.
High school diploma or GED
Skills
• Attention to detail
• Weight handling in the workplace
• Experience with children
• Medical terminology
• CPR
• Patient observation
• HIPAA
• Applied behavior analysis
• Communication skills
• Host/Hostess
• Active listening
• Acute care
• Hospital experience
Certifications and Licenses
Driver's License
CNA
CPR Certification
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