Customer-Focused Retail & Service Professional
Resume:
Melissa Elks
Newcomerstown, OH
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Speedway-New Philadelphia, OH
March 2024 to Present
Clean,stock, wait on customers ext
Customer Service Representative
Certified convince store-Newcomerstown, OH
October 2023 to March 2024
Register, stock,shift paper work.. ext.
Front End Cashier
Walmart 1937-Coshocton, OH
September 2022 to May 2023
Cashed out customers bagged there items. Lot of time was on floor stocking pulling items forward. Assembly Line Worker
Nilodor, Inc.-Bolivar, OH
May 2022 to October 2022
• Actively met assembly goals
• Performed in depth assembly of parts
QC
Epi-Newcomerstown, OH
February 2022 to May 2022
1. Made sure all right materials was on line.
2. Metal check
3. Checked the packages
Sales Associate
Big Lots-New Bern, NC
March 2021 to January 2022
• Worked in sales, selling Retail
Cashier/Customer Service
Stripes Convenience Stores-Port Aransas, TX
June 2021 to October 2021
Moved
Assembly Line Worker
Adecco Moen-New Bern, NC
February 2020 to August 2021
Made sure right product goes in box. Rotate to do all stations to make sure everything goes in box Crew Member
Wendys-Uhrichsville, OH
August 2020 to November 2020
• Able to work long hours in a fast-paced restaurant while on feet
• Impressive skills in delivering friendly customer service
• Excellent time-management skills and consistently on time to shift
• Capable of working on a team and maintaining a professional demeanor
• Knowledge of food safety standards and proper food handling procedures
• Able to follow a recipe according to company guidelines
• Understanding of portion control, weights, and measurements while preparing food
• Above-average ability to multitask and prioritize tasks during shift
• Strong verbal communication skills and listening ability
• Proficient with money handling, credit card processing, and basic math Manager
Mcdonalds-Uhrichsville, OH
May 2020 to August 2020
1. Able to work long hours in a fast-paced restaurant while on feet 2. Impressive skills in delivering friendly customer service 3. Excellent time-management skills and consistently on time to shift 4. Capable of working on a team and maintaining a professional demeanor 5. Knowledge of food safety standards and proper food handling procedures 6. Able to follow a recipe according to company guidelines 7. Understanding of portion control, weights, and measurements while preparing food 8. Above-average ability to multitask and prioritize tasks during shift 9. Strong verbal communication skills and listening ability 10. Proficient with money handling, credit card processing, and basic math Crew Member
Whataburger-Port Aransas, TX
November 2015 to January 2020
1. Able to work long hours in a fast-paced restaurant while on feet 2. Impressive skills in delivering friendly customer service 3. Excellent time-management skills and consistently on time to shift 4. Capable of working on a team and maintaining a professional demeanor 5. Knowledge of food safety standards and proper food handling procedures 6. Able to follow a recipe according to company guidelines 7. Understanding of portion control, weights, and measurements while preparing food 8. Above-average ability to multitask and prioritize tasks during shift 9. Strong verbal communication skills and listening ability 10. Proficient with money handling, credit card processing, and basic math Cashier/fryer and grill
McDonald's-Flour Bluff, TX
February 2016 to November 2018
• Greeted guests
• Worked the cash register
• Assisted guests and customers with returns and exchanges
• I did put in my two weeks notice when I move. Left on good status Cashier/Customer Service
Laredo Taco Company-Corpus Christi, TX
June 2014 to February 2016
1. Cashier
2. Truck put out merchandise
3. Shift change paper work
4. Closing shift
5. Kept store clean and safe
6. Great customer service
Front Desk Receptionist
Comdort suites hotel-New Bern, NC
May 2007 to August 2014
Checked in guest made reservations handled all paper work. Education
High school diploma or GED in GED
Raleigh Durham Unv. - Raleigh, NC
Skills
• Cash Handling (10+ years)
• Cleaning Experience (10+ years)
• Food Preparation (10+ years)
• Cooking (10+ years)
• Food Production (10+ years)
• Food Service (10+ years)
• Kitchen Experience (5 years)
• Food Safety (10+ years)
• Food Handling (10+ years)
• Serving Experience
• Host/Hostess (5 years)
• Merchandising (10+ years)
• Basic Math (10+ years)
• POS (5 years)
• Math (10+ years)
• Guest Services (10+ years)
• Busser (5 years)
• Retail Sales (5 years)
• Restaurant Experience
• Banquet Experience
• Commercial Cleaning (5 years)
• Microsoft Word
• Packaging (10+ years)
• Cashiering (10+ years)
• Meal preparation (10+ years)
• Stocking (5 years)
• Supervising Experience
• Warehouse Experience (5 years)
• Data Entry (5 years)
• Microsoft Powerpoint (5 years)
• Time Management
• Administrative Experience
• Management (5 years)
• Organizational Skills (5 years)
• Hotel experience (10+ years)
• Front desk (10+ years)
• Customer Service
• Assistant Manager Experience
• Filing
• Leadership
• Manufacturing
• Windows
• Typing
• Accounts receivable
• Assembly
• Pricing
• Upselling
• Sales
• Communication skills
• Customer service
• Upselling
• Cash handling
• Sales
• Cash register
• Retail sales
• POS
• Order fulfillment
• Guest services
• Front desk
• Pricing
• Food handling
• Supervising experience
• Merchandising
• iOS
• Android
• Serving
• Leadership
• Restaurant experience
• Hotel experience
• Assembly
• Manufacturing
• Cooking
• Typing
• Barista experience
• Basic math
• Retail math
• Phone etiquette
• Stocking
• Outdoor work
• Documentation review
• Windows
• Grocery store
• Cleaning
• Residential cleaning
• Hospitality
• Heavy lifting
• Kitchen experience
• Accounts receivable
• Forklift
Certifications and Licenses
Food Handler Certification
TABC Certified
Driver's License
ServSafe
Assessments
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service fit: Crew member — Proficient
December 2020
Measures the traits that are important for successful food service crew members Full results: Proficient
Work motivation — Proficient
December 2020
Level of motivation and discipline applied toward work Full results: Proficient
Mechanical knowledge — Proficient
August 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have my serve safe certificate.
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