Clerical

GLORIA VILLARREAL

*** – *** – **** *************@*****.*** Holland, MI

BILLING CLERK / ACCOUNTS RECEIVEABLE SPECIALIST

QUALIFICATIONS

Customer Service

Answering Calls

Adaptability

Teamwork

Attention to detail

Problem solving

Data Entry

Microsoft Word, Excel, Outlook

Oracle

Fleet Focus

OnBase

Lawson

Report Manager

MCMS

Familiar with FedEx & UPS

EMPLOYMENT HISTORY

Bilingual Candidate Coordinator Key Personnel Staffing Holland, MI

04. 2024 – 11.2025

Reviewed, modified, or polished new candidate resumes, checked references, and processed employment-related paperwork including federal and state tax forms, and work eligibility forms.

Maintained a high level of accuracy.

Assisted Spanish-speaking candidates as needed.

Senior Administrative Assistant Holland Inc., div. Yellow Corp. Holland, MI 07.1986 – 07. 2023

Conducted rigorous audits of invoices for billings and typos.

Managed vendor relationships and addressed payment-related inquiries promptly.

Resolved billing discrepancies, negotiated payment terms, and set-up payment plans.

Collaborated with Accounts Payable department in a fast-paced environment.

Improved process for verifying accuracy of payments, products, and account data.

Licensed vehicles yearly per state requirements for IFTA.

EDUCATION

~59 Credit hours towards associate’s degree in business administration Davenport College Grand Rapids, MI

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