Detail-Oriented Administrative & Finance Professional
Resume:
Melissa Mark
Office Manager Insurance Agent Accounting Professional
*******.********@*****.***
Aurora, NE
EXPERTISE
Office & Administrative Management
Insurance Policy Quoting & Servicing
Accounts Payable & Accounts Receivable
Cash Handling, Deposits & Reconciliation
Budget Tracking & Expense Oversight
QuickBooks Online
Bill.com & Fishbowl
Payroll & Check Processing
Scheduling & Staff Coordination
Customer & Client Relations
Recordkeeping & Documentation
EDUCATION
Associate’s Degree – Design, Illustration & Computer GRAPHICS
The Creative Center
August 2002 – May 2004
PROFESSIONAL EXPERIENCE
OFFICE MANAGER/INSURANCE AGENT
JULY 2016 – PRESENT
Jones Group-York, NE
Manage day to day office operations for a multi employee insurance office, ensuring accuracy, compliance, and efficiency. - Oversee scheduling, onboarding, and training for administrative staff. - Handle daily cash receipts, petty cash, and bank deposits with full accountability. - Manage office budget, track expenses, and support financial decision making. - Quote, bind, and service commercial and personal insurance policies.
JUNIOR ACCOUNTANT-PART-TIME- REMOTE
SEPTEMBER 2025 – PRESENT
Pacha Soap-Hastings, NE
Process vendor invoices and customer payments using QuickBooks Online, Bill.com, and Fishbowl. - Support accounts payable workflows, ensuring timely and accurate payments. - Assist with transaction coding and reconciliation in a high volume, multi system environment.
ASSISTANT MANAGER-PART-TIME
SEPTEMBER 2023-JUNE 2025
Dollar Tree-Aurora, NE
Supervised and trained 6–8 employees per shift, ensuring operational consistency and loss prevention. - Opened and closed the store, managed cash drawers, safes, and daily deposits. - Oversaw daily operations including stocking, customer service, and register reconciliation.
ACCOUNTING EXECUTIVE-PART-TIME-REMOTE
SEPTEMBER 2006-JUNE 2023
The Locksmith-Hebron, NE
Managed all financial operations for a small business over 15+ years. - Created and issued customer invoices, processed payments, and managed accounts receivable. - Issued checks, managed cash flow, and maintained detailed financial records. - Utilized QuickBooks Online, Excel, and Word for bookkeeping and reporting. - Handled quarterly tax preparation support and year end documentation.
ACCOUNTING EXECUTIVE
FEBRUARY 2021-AUGUST 2024
Housekeeping Plus-Beatrice, NE
Maintained financial records and invoicing using QuickBooks Online. - Issued payroll and contractor payments and maintained supporting documentation. - Prepared records for year end tax reporting and external review.
PROFESSIONAL SUMMARY
Highly organized and dependable office management and accounting professional with extensive experience supporting day to day operations, financial processes, and customer service in small to mid sized organizations. Brings a strong background in insurance services, bookkeeping, accounts payable/receivable, and cash handling. Known for accuracy, professionalism, discretion, and the ability to keep offices running smoothly while supporting owners, staff, and clients.
ADDITIONAL HIGHLIGHTS
Trusted with sensitive financial data and confidential business information
Long term remote work experience with minimal oversight
Strong communicator across owners, vendors, and employees
Community involvement: Head of fundraising committee for a local children’s charity, raising over $5,000
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