Operations & Projects Coordinator with Customer Focus

Cheryl Schmidt

Remote Open to Occasional Travel

******@**********.*** 715-***-****

Professional Summary

Dependable and people-focused professional with experience in operations, customer relations, project coordination, and business ownership. Known for clear communication, attention to detail, and the ability to support teams and clients with consistency and care. Brings a steady work ethic and a collaborative mindset to every role.

Experience

Professional Associate — Writer & Editor (Remote)

Collaborative / Independent February 2021 – Present

● Collaborate on long-form projects including devotionals and memoir-style writing

● Edit and refine content for clarity, tone, and flow while preserving author voice

● Manage timelines, revisions, and project organization

● Support website copy, promotional materials, and audience-facing content Sales Assistant / Production Flow (Remote)

Nugogo Branding Solutions July 2023 – April 2025

● Supported sales operations, order processing, and client communication

● Assisted with coordination between sales, production, and fulfillment teams

● Helped maintain organization and consistency in a remote work environment Owner / Operator

King Embroidery & Apparel July 2018 – May 2023

● Owned and operated an embroidery and screen-printing business

● Supervised employees and managed daily operations

● Coordinated production schedules, shipping, and mass-order fulfillment

● Maintained customer relationships and ensured quality service Customer & Office Relations / Sales / Project Support Pillar Construction 2014 – 2018

● Managed customer communication and office coordination

● Supported sales activity and project scheduling

● Assisted with documentation and customer follow-through Education

Fennimore Vo-Tech — Business / Office Administration Prairie du Chien High School — Diploma

Skills

Customer Service • Communication • Project Coordination • Team Support • Operations • Attention to Detail • Relationship Building • Time Management

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