Trina Hasel
PROFILE
SKILLS
EMAIL: *********@*****.*** / ADDRESS: 752 Ewald Ave S, Salem OR 97302, United States / PHONE: 503-***-**** I am a highly motivated and hardworking person with an enormous variety of skills. I have over thirty years of customer service experience, which I have acquired through operating my own business and several other positions throughout the years. I have an abundance of clerical skills (including; Typing, word processing, answering phones, and all other office operations). I have experience in scheduling appointments and explaining a multitude of information to clients. I am extremely detailed oriented and have a high percentage of accuracy in my work. I have adequate knowledge of computer software and a desire to learn new programs and skills. I have a longing to work in a position that allows me to help people and make a positive difference in their lives.
• General Clerical Skills
• Excellent Communication Skills
• Customer Service
• Scheduling Appointments
• Answering Multi-Line Phones
• Explaining Rules & Guidelines
• Time Management & Multi-tasking Skills
• Data Entry & Analysis
• Enter & Scan Documents
• Copy & Fax Documents
• Process Background Checks
• Accurate Spelling & Grammar
• Adequate Computer Proficiency
• DOT Certified Specimen Collector
PROGRAMS
• Microsoft Word
• Microsoft Excel
• ClearStar
• Lobby Central
• Formfox
• Escreen
• DrugPak
• Nextgen
• Epic
EDUCATION
High School Diploma - Sprague High School: (Graduated 1986) Eyecare Physicians & Surgeons: (April 23rd 2025 - November 17th 2025) Surgery Schedular
• Answer phone calls in a courteous and professional manner.
• Schedule cataract surgeries.
• I abide by HIPPA rules and regulations.
• Scan and attach documents.
• Log and bill surgeries.
Jet Industries: (December 9th 2024 - March 3rd 2025) Front Desk Receptionist
• Greet and assist clients in a courteous, professional manner and process their paperwork.
• Answer phone calls promptly and direct them to the appropriate personnel.
• Schedule appointments.
• Maintain an organized filing system for records and documents.
• Utilize office software to manage daily tasks.
• Fax, print, and copy documents.
• Perform proofreading of documents to ensure accuracy and professionalism.
• Assist with administrative tasks as needed, including data entry and correspondence.
• Completed weekly supply orders for corperate office.
• Coordinated travel for employees and executives.
• Completed outgoing UPS.
• Sorted incoming mail and stamped outgoing mail.
Primary Care West: (August 28th 2023 - December 6th 2024) Front Desk Receptionist
• Greet and assist clients in a courteous, professional manner and process their paperwork.
• Answer phone calls promptly and direct them to the appropriate personnel.
• Schedule appointments.
• Maintain an organized filing system for records and documents.
• Utilize office software to manage daily tasks.
• Fax, print, and copy documents.
• Perform proofreading of documents to ensure accuracy and professionalism.
• Assist with administrative tasks as needed, including data entry and correspondence.
• Provide support to medical staff as a medical receptionist when needed.
• Maintain cleanliness and organization of the front desk area.
• Complete referrals for patients in a timely manner.
• Maintaining patient privacy according to HIPAA guidelines. WORK EXPERIENCE
Biomed Testing Services: (February 27th 2023 - August 16th 2023 ) Front Desk Receptionist//Data Processor//DOT Certified Specimen Collector
• Enter test results into computer.
• Transmit results to company and then scan sensitive documents into computer.
• File all test result paperwork.
• Fax and copy documents.
• Answer phones and transfer people to the proper department.
• Provided excellent customer service both in person and by phone.
• Greet clients upon their arrival and process their paperwork.
• Schedule appointments.
• Check and respond to emails.
• Prepare test samples to be shipped to lab.
• Mail out invoices to companies.
• Handle collection of all mail.
• Collected urine samples from donors for testing.
• Place samples in sealed bags to be shipped to labs.
• Process Background Checks.
Trina’s Mobile Pet Grooming: (April 1st 2002 - February 26th 2023) Small Business Owner//Receptionist//Dog Groomer
• General Clerical Skills (Typing, word processing, answering phones, and all other office operations)
• Provided excellent customer service both in person and by phone.
• Handled all data entry including client’s personal information, services provided, and charges of services.
• Used strong time management skills by fulfilling several client appointments in the allotted time. Job References
1. Rebecca Palmer
Company: Jett Industries
Job Title: Office Manager
Phone: 503 - 363 - 2334
2. Serena Caldwell
Company: Primary Care West
Job Title: Nurse Practitioner
Phone: 503 - 720 - 4446
3. Anna Ewert
Company: Primary Care West
Job Title: Office Manager
Phone: 503 - 999 - 2982
4. Susi Cunninghan
Company: Primary Care West
Job Title: Nurse Practitioner
Phone: 503 - 913 - 9454
5. Jonni Carden
Company: Primary Care West
Job Title: Billing Manager
Phone: 503 - 999 - 1328
6. Elena Smith
Company: Jett Industries
Job Title: Contracts & Compliance
Coordinator
Phone: 971 - 240 - 7759