Customer Support & Call Handling Expert

Johanna Lynn Inman

Aliso Viejo, CA *****

E: Mail **********@*****.*** – Phone: 949-***-****

Education: Bachelor of Science Business Communication Professional Skills

. Customer / Client Management . Experience M/S Suite and Quickbooks

. Business Sales Development. Administrative Skills. Marketing and Business Growth

. Product Deployment and Integration. Christian Clergy. Notary. Real Estate Sales Professional Experience

Advantage Business, San Juan Capistrano, CA March 2022 to Current Insurance: Customer Service all maintenance of client sales documentation and accounts. MarginPoint Inc., Laguna Hills, CA April 2016 to November 2019 (closed to COVID) Technical assistance – “MarginPoint” is a leading provider of mobile enabled inventory management solutions for over 600 companies across the U.S. managing client automated inventory replenishment.

U.S. Postal Service, Irvine, CA March 2012 to 2016 Lead carrier and carrier scheduling. Relief carrier for drivers temporarily not in service. Driving territory included Costa Mesa south to Camp Pendleton. Zephry-TEC Dragon Speech Recognition Software 2011 thru 2014 Speech recognition sales and marketing for medical software for physicians offices, hospital laboratory and clinical laboratories. Which included sales, marketing and account invoicing and management plus general office sales and administration. Westcliff Medical Laboratories S. Orange County Sales Manager 2000 to 2011 I called on medical offices and sold laboratory services for over 10 years. I increased laboratory services over 300% and won several awards and recognition for increased sales and service. This company was then purchased by rival company resulting in layoffs. Personal and business references submitted upon request.