Senior Implementation Leader in Education Technology

JANA SHOLEY CROSBY

****.******@*****.***

PROFESSIONAL EXPERIENCE

HOUGHTON-MIFFLIN/HARCOURT, Boston, MA July 2021-January2026

Senior Implementation Manager

Senior Implementation Manager with a strong record of leading complex, multistate implementation projects for Houghton Mifflin Harcourt’s literacy and instructional programs. Managed full project lifecycles—from scoping and planning through execution and evaluation—ensuring ontime, highquality delivery aligned with district goals and instructional priorities. Oversaw and supported teams of instructional coaches, providing coaching, guidance, and performance feedback to maintain excellence in service delivery. Built strong relationships with school and district leaders by assessing needs, addressing challenges, and ensuring successful adoption of programs such as Into Reading, Into Literature, iRead, and READ 180. Identified and mitigated project risks, served as an escalation point for complex technical or instructional issues, and collaborated closely with crossfunctional teams to ensure seamless transitions and client satisfaction. Leveraged data analysis, reporting tools, and bestpractice methodologies to drive continuous improvement, strengthen instructional outcomes, and deliver measurable value to educators and students.

HOUGHTON-MIFFLIN/HARCOURT, Boston, MA 2015-July 2022

Implementation Consultant

Provided high-quality training, coaching, and support to help schools and districts achieve strong instructional results and maintain program integrity. I led engaging professional learning sessions, worked with leaders and teachers to identify needs, and created clear training reports to guide next steps. My work included hands-on classroom coaching for HMH programs like Into Reading, Into Literature, iRead, Writable, Amira, English 3D, and READ 180, showing how to use assessment and reporting tools to tailor instruction and boost outcomes. I kept track of service delivery, organized detailed calendars, and completed Coaching Plans during each visit to capture progress and goals. Partnering with District Implementation teams, I supported accurate data collection, ensured proper administration of NWEA Map Assessment, HMH Growth Measure, and Scholastic Reading Inventory, documented instructional challenges, and monitored implementation quality to drive continuous improvement and expand program success.

HOUGHTON-MIFFLIN/HARCOURT, Boston, MA 2015-October 2015

Regional Consultant

Delivered highimpact training, professional development, and inclass coaching to support strong implementation of literacy programs across districts. I partnered with leaders to identify professional learning needs, facilitated engaging training sessions, and provided clear followup reports to guide next steps. In classrooms, I coached teachers to strengthen instructional fidelity, differentiate instruction, and use assessment data to drive student growth. I also managed servicedelivery schedules, completed Coaching Plans, supported accurate data collection, and monitored implementation quality to ensure continuous improvement.

SCHOLASTIC INC., New York, NY 2013-May 2015

Regional Consultant

Delivered highimpact training, professional development, and inclass coaching to support strong implementation of Scholastic literacy programs across districts. I partnered with school and district leaders to identify professional learning needs, facilitated engaging bestpractice training sessions, and provided clear followup reports to guide next steps. In classrooms, I coached teachers to strengthen instructional fidelity, differentiate instruction, and use assessment and reporting tools to drive student growth—modeling effective practices for programs such as iRead, READ 180, and other Scholastic solutions. I also managed servicedelivery schedules, completed Coaching Plans, supported accurate data collection, and monitored implementation quality to ensure continuous improvement and strong instructional results.

JC CONSULTING, INDEPENDENT CONTRACTOR 2007-2013

Early Literacy/Childhood Consultant

Provide contractual consulting services in the field of early literacy to several Early Reading First (ERF) projects and child care facilities both locally and nationally. Design, implement, and support training and evaluation needs on a project basis and provide follow-up technical assistance, evaluation support (observation and reporting), and training as needed.

FROG STREET PRESS & KAPLAN CO 2010-2013

Per Diem Consultant/Trainer

Early Childhood Consultant for literacy training on Frog Street Pre-K (FSPK) curriculum. Provided technical support and training for National Pilot project of FSPK in Tennessee and curriculum training in Canada (Calgary, Kelowna, Vancouver, and Edmonton). Trainer for Nemours Bright Start! Curriculum and other early literacy topics and work on editing projects on a per diem basis for Kaplan Co. and Gryphon House Publishers (a division of Kaplan Co.)

CENTER FOR LITERACY STUDIES, UT Knoxville 2010-2013

Early Literacy Consultant

Pre-K lead expert for Center for Literacy Studies and Tennessee Department of Education Read Tennessee website to support Tennessee’s Race to the Top grant and the new common core standards. Responsible for writing content and coordinating and submitting all pre-k materials for web site development. Member of the TN Early Grades Reading Advisory Group for the website in addition to lead expert for pre-k reading content.

METROPOLITAN NASHVILLE PUBLIC LIBRARY 2008-2009

Family Literacy Coordinator – Bringing Books to Life!

Provided part-time support to ALA award winning Bringing Books to Life! (BBTL) program by planning and implementing parent workshops, story times, and family literacy celebrations.

METROPOLITAN NASHVILLE PUBLIC SCHOOLS 2007-2008

Reading Interventionist

Provided part-time reading intervention to students in kindergarten through third grade.

UNITED WAY OF METROPOLITAN NASHVILLE 2002-2007

Reading/Literacy Specialist, Read to Succeed

Coordinated training/professional development and offer technical assistance to teachers and Literacy Coordinators for United Way of Metropolitan Nashville’s Read to Succeed Project. Conduct ongoing research to ensure that best practices and SBRR are utilized in trainings and early childhood classrooms in the Nashville area. (CEUs for these training courses are provided by Tennessee State University). Provide assessment, evaluation and administrative support as needed.

WRIGHT GROUP/MCGRAW-HILL COMPANIES 2005-2010

Early Childhood Consultant

Early Childhood Consultant for literacy training on DLM Early Childhood Express Curriculum and Doors to Discovery Curriculum. Provided both initial and follow-up training to schools across the country (TN, MS, PA, FL, TX, NM, IN, and LA)

BROOKE’S PUBLISHING 2004-2013

ELLCO Certified National Trainer, Consultant

National consultant for Brooke’s Publishing for Early Language and Literacy Classroom Observation (ELLCO) Toolkit, Research Edition and ELLCO Pre-K. Provide training across the country on a consultation basis for school districts and universities using the ELLCO Toolkit Research Edition (NC, LA, TX, TN, MO, and HI) and the ELLCO Pre-K (NY, MN, IA, MA, TN, HI, SC, and CO).

MARTHA O’BRYAN CENTER, Nashville, TN 1999-2002

Reading Specialist

Developed and coordinated Reading Achievement Program (RAP), a center-wide reading initiative designed to meet the needs of children and youth ages 1 to 21 years of age. Responsible for all areas of RAP, including Emergent Literacy, Ready Readers (formerly Book Buddies), and Ready to Excel and Dream (READ). Designed and implemented a volunteer based tutoring program within three local schools and two Martha O’Bryan locations. Developed tutor training manual and trained over 60 volunteer tutors and Center staff in emergent literacy and skills to help at-risk readers. Built and maintained database to track students’ progress in reading skills. Doubled milestone targets for first year in United Way Outcome Based Investment (OBI) reporting (1999-2000). Received 16% increase in United Way funds for RAP for 2002-2003 school year based on program performance.

Dillard’s – The Mall at Green Hills, Nashville, TN

ELIZABETH ARDEN COSMETICS 1995-1999

Managed cosmetics counter, supervising and training part-time employees. Built and maintained client base. Helped the counter achieve an increase over previous year’s sales. Trained and developed co-workers. Planned and marketed special events. Organized and maintained inventory base. Communicated with store management on counter-related business. Devised schedules for maximum sales coverage. Completed monthly and daily paperwork.

TEACHER 1990-1995

Classroom Teacher – Gifted and Talented, K-5, Hendersonville, TN

Classroom Teacher - Special Education, residential setting, Columbia, TN

HIPPY (Home Instruction Program for Preschool Youngsters) Home Visitor, Searcy, AR

Classroom Teacher - Special Education, K-4, Quitman, AR

Substitute Teacher, K-5, Searcy, AR

EDUCATION

M. Ed. Harding University 1995

B.A. Harding University 1990

Liberal Arts Diploma Harding Academy of Memphis 1987

PROFESSIONAL ORGANIZATIONS

Association for Childhood Education International, Member (2009)

National Reading Conference, Member (2009)

International Reading Association (IRA), Member (1999-2022), IRA Conference Proposal Review Committee (2010-2013), Early Literacy Task Force Member (2010-2014), Global Relations Volunteer to Singapore (2012-2014); Brand Ambassador (2014-15); ILA Ambassador (2015-present)

Tennessee Reading Association, Member (2000-present), Treasurer (2002-2005), Corresponding Secretary (2006-2007), Vice-President (2007-2008), President Elect (2008-2009), President (2009-2010), Immediate Past President (2010-2011), Past President (2011-present), IRA State Coordinator (2012-2015, 2015-2017)

Tennessee Reading Association State Conference Committee, 2004-2009, (Program & Proposal Chair (2006), Conference Co-Chair (2007), Proposal Chair & Program Committee (2009), Conference Co-Chair (2011-2016)

Southeastern IRA 2008 (hosted by TRA) Regional Conference Committee, Program & Proposals

Middle Tennessee Reading Association (MTRA), President (2002-2003), Membership Director (2003-2005), Advisory Board Member (2005-2017)

National Association for the Education of Young Children (NAEYC), Member (2000-present)

Southern Early Childhood Association (SECA), Member, (2000-present)

Tennessee Association for the Education of Young Children (TAEYC), (2000-present), Membership Committee (2006-2008), State Conference 2008, Program Committee, State Conference (2012, 2016); Board Member (2014-2016)

Nashville Area Association for the Education of Young Children (NAAEYC), (2000-2022), Advisory Board Member, 2002-2007), Directors Day Chair (2012-2014), Conference Chair (2014-2016), Treasurer (2020-2021), Secretary (2021-2022), President-Elect (2022-2023), President (2023-2026)

Parents as Teachers (PAT), Parent Educator and Supervisor (1999-2001)

The Literacy Coalition of Davidson County, Member (1999-2003)

Music City READS Steering Committee, Member, (1999-2002)

National Literacy Summit 2000, Nashville-based Summit Participant (July 2000)

Grant Reader – Dollar General Literacy Foundation, TN Even Start Grants, Community IMPACT! Scholarships (1999-2004)

BookEM!, Board Member, (2003-2006)

Tennessee Family Literacy Coalition, Steering Committee, Member

Tennessee Family Literacy Summit 2002, Steering Committee, (November 2002)

TN State Improvement Grant, Advisory Board and Early Literacy Consultant, (2006-2008)

CONFERENCE PRESENTATIONS

DLM Training Institute, Dallas, Texas (2006, 2007)

East Tennessee Title I Conference (2007, 2008, 2010)

East TN Head Start Conference (2004)

East TN State University Early Childhood Conference, Johnson City, TN

(2006, 2007, Pre-Conference & Featured Presenter 2008, 2010. 2011, 2013)

ELLCO and ELLCO Pre-K Training (NC, TN, TX, LA, MO, HI, GA, MN, NY, CO, NM – 2004-2013)

Frog Street SPLASH (2011, 2012)

Georgia Association for the Education of Young Children – GAYC (2013)

NAAEYC Conference (2002, 2003, 2007, 2011-present)

NCFL Conference (2012)

SECA Conference (2008, 2011, 2013)

TAEYC Conference (2004, 2006, 2008, 2010, 2011, 2013, 2014)

Tennessee Pre-K Summit (2007, 2008, 2010)

West TN Special Education Conference (2006)

PUBLICATIONS

Author of Kids Peak (Early Literacy Curriculum in Singapore), 2012-2014, Volunteer - International Literacy Association’s Global Relations Project

Co-Author for Kaplan’s Learn Every Day Program for Infants Toddlers and Twos, 2013

Contributing Author for Kaplan’s Learn Every Day Preschool Curriculum, 2012

Published series of Parent Workshop Guides with TN SIG Preschool Literacy Project, spring 2007

Lead Author on Literacy Pre-K Teacher Toolkit on www.readtennessee.com for TN State Department of Education

HONORS

Tennessee Reading Association, Literacy Leader of the Year Award, 2014-2015

Tennessee Reading Association Walter Helms Service Award, 2006-2007

Biltmore Who’s Who Registry of Executives and Professionals, 2007-present

Cambridge Who’s Who Executive and Professional Registry, 2008-present

ADDITIONAL LITERACY, EARLY CHILDHOOD TRAINING, AND VOLUNTEER EXPERIENCE

Micro Credential, The Science of Reading Fundamentals, New Paltz State University of New York (2025)

Teaching, Learning, and the Brain Institute, Montgomery Bell Academy, Attendee, (2007, 2008)

International Reading Association National Conference Attendee (2001-14)

Southeast Regional IRA Conference Attendee (2004, 2006, 2008, 2009)

Tennessee Reading Association State Conference Attendee (2000-13); Conference Committee (2001-current); Conference Chair (2010, 2012, 2014-2017)

DLM Training Institute (2004-2007)

National Association for the Education of Young Children (NAEYC), National Conference Attendee (1999-2003, 2011-2013); Member (1999-present)

NAEYC Professional Development Institute (2006, 2013)

Tennessee Association for the Education of Young Children (TAEYC), Member (2000-present); Conference Committee 2012, 2016); Board Member (2014-2016)

Nashville Area Association for the Education of Young Children (NAAEYC), Member (2000-present); Advisory Board (2004-2006); Conference Committee (2008, 2010, 2012, 2013); Conference Chair (2014-2016)

Birth to Three Institute (2005)

Zero to Three, Cradling Literacy Training of Trainers (2007)

Zero to Three Conference (2005)

Early Language and Literacy Classroom Observation (ELLCO), Trainer of Trainers (October 2003)

HeadsUP! Reading Facilitator Training, Murfreesboro, TN (November 2002)

High/SCOPE Educational Foundation, Literacy in the Elementary School Training (May 2000)

High/SCOPE Educational Foundation, Annual Conference (May 1-5, 2000)

Indiana University, Family Literacy Course L530 (2000)

Tennessee Early Childhood Summit (2007, 2013)

National Center for Family Literacy, Family Literacy Training (September 1999)

ELLCO Pre-K Training of Trainers (November 2008)

Keys to Effective Literacy Coaching, Lesley University (November 1-2, 2007)

National Reading Conference, Albuquerque, NM (December 2009)

Literacy Coaching Institute, University of Oklahoma, (2010, 2011)

Department of Education Literacy Summit, Anaheim, CA (July 2010)

East Tennessee State University ECE Conference, Johnson City, TN (2007-2011, 2013)

Frog Street SPLASH Conference (2010-2012)

Conscious Discipline Two Day Training (July 2011)

Striving Readers Literacy Summit (July 2012)

Early Head Start Grant Reviewer 2012

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