Logistics and Operations Professional with 6+ Years

Jennifer McCarley

Erlanger, *****, KY, 859-***-****, ******************@*****.***

SUMMARY Detail-oriented professional with extensive experience in logistics and operational support. With over 6 years in roles such as Encoder at DHL and Warehouse Associate at Pitney Bowes, possess strong skills in compliance and inventory management. Achievements include enhancing operational effectiveness and workflow efficiency in various environments. Eager to leverage unique expertise to drive productivity and ensure accuracy in all operations.

WORK EXPERIENCE

10/2022 – 06/2024 Encoder, DHL Hebron

Scanned and verified customer and shipping details for air delivery, facilitating efficient logistics operations.

Ensured accuracy and compliance with shipping protocols, enhancing operational effectiveness.

08/2020 – 09/2022 Warehouse Associate, Pitney Bowes Hebron Verified mail contents and enforced safety compliance measures, contributing to a secure workplace.

Supported various warehouse operations, optimizing workflow efficiency. 02/2019 – 09/2022 Freight Handler, Amazon CVG-9 Hebron Loaded and unloaded inbound and outbound freight, ensuring timely delivery.

Adhered to safety regulations and delivery standards, maintaining high operational quality.

03/2016 – 11/2018 CAP Team Associate, Walmart Superstore Erlanger Managed inventory and stock replenishment processes, improving stock availability.

Unloaded delivery trucks and maintained stockroom organization, promoting operational efficiency.

06/2014 – 08/2014 Testing Center Manager, Pearson Testing Center Kenosha Approved staff schedules and processed payroll, ensuring timely compensation.

Ensured compliance with state and federal testing regulations, enhancing operational integrity.

10/2006 – 08/2012 Clinic Administrative Assistant, Wheaton Franciscan Healthcare Kenosha Verified demographics and insurance for all clients, contributing to accurate patient records.

Obtained prior authorizations and scheduled services, improving patient access to care.

Prepared charts, processed prescriptions, and entered charges, ensuring efficient administrative operations.

Managed petty cash, bank deposits, and supply orders, maintaining financial accuracy.

Maintained provider credentials and supported clinic operations, ensuring seamless service delivery.

EDUCATION

03/2023 – Present Herzing University

Diploma, Medical Billing and Coding Specialist

Kenosha

Focus: Insurance and Reimbursement Management

Advanced coursework in ICD-10-CM, CPT, and HCPCS

05/1976 – 06/1980 Zion-Benton Township High School High School Diploma

Zion

SKILLS ICD-10-CM ICD-10-PCS

CPT coding logic Insurance verification

Prior authorization Reimbursement strategy

Claims management Charge entry

Petty cash reconciliation HIPAA compliance

Medical terminology Patient itinerary coordination Scheduling Credentialing support

Supply management Computer proficiency

Phone handling Payroll processing

Staff coordination Workflow optimization

Shipping protocols Inventory management

Stock replenishment Stockroom organization

Customer service Front desk operations

Peer mentoring Collaborative leadership

HCPCS Compliance

Coding Medical Coding Certification

Coding Experience E/M Coding

Anatomy Physiology

Microsoft Excel Medicaid

Medicare Problem Solving

LANGUAGES English (Native)

CERTIFICATES Diploma in Medical Billing and Coding Specialist Herzing University

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