Jennifer Yonker
Holland, MI *****
********.**@*****.***
Authorized to work in the US for any employer
Work Experience
Executive Assistant Housekeeper
Residence Inn by Marriott-Holland, MI
January 2025 to Present
• Performed thorough cleaning tasks, including dusting, vacuuming, mopping floors, and sanitizing surfaces
• Managed inventory of cleaning supplies and promptly restocked as needed to ensure efficient operations
• Collaborated with front desk staff to prioritize room assignments based on guest preferences and special requests
• Implemented time management strategies to complete assigned tasks within established deadlines
• Adhered to hotel policies and procedures regarding safety protocols, privacy guidelines, and guest satisfaction standards
• Responded promptly to guest requests for additional amenities or services in a courteous manner
• Reported any maintenance issues or damages in rooms to the appropriate department for prompt resolution
• Demonstrated attention to detail by inspecting rooms after cleaning to ensure they meet quality standards
• Trained new housekeeping staff members on proper cleaning techniques and hotel procedures
• Collaborated with maintenance team on deep-cleaning projects during low occupancy periods
• Received recognition from management for exceptional performance in maintaining cleanliness standards
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
Carpenter
Yonker Construction-Holland, MI
January 1999 to Present
• Maintained a clean and organized workspace throughout the duration of each project
• Followed all safety protocols when operating power tools or working at elevated heights
• Assisted in the selection of appropriate lumber or other materials needed for specific projects while considering budget constraints
• Installed doors, windows, trim work, and molding with attention to detail for a polished finish
• Utilized a variety of tools and equipment such as saws, drills, sanders, and routers to complete carpentry projects
• Operated heavy machinery including table saws, planers, and jointers safely
• Assembled scaffolding, ladders, and other temporary structures when required
• Trained and mentored junior carpenters, providing guidance on techniques and safety procedures
• Installed flooring materials such as hardwood, laminate, or tile using appropriate adhesives or fasteners
• Assembled pre-cut wooden parts to build trusses, walls, floors, etc Cashier
Kings cove-Holland, MI
October 2008 to January 2024
• Customer service
• Register
• Stocking
• Light cleaning
• Opened and closed store
• Greeted customers
• Answered customers' questions
• Assisted customers in finding items
• Worked the cash register
• Counted out cash drawers
• Stocked shelves
• Training new employees
Customer Service Representative
Sheldon Cleaners-Holland, MI
August 2022 to May 2023
Manager, overseeing myself and the work of the other employees of holland. Sales Associate
Boost Mobile-Holland, MI
March 2019 to March 2022
Selling and activating phones. Customer service
• Responsible for resolving all customer complaints
• Processed customer transactions
• Handled returns and exchanges
• Maximized sales transactions
• Monitored inventory
• Organized new merchandise
• Responsible for general cleaning
• Helped ensure customer satisfaction
• Greeted customers and guests in a friendly manner
• Answered customer and guest questions
• Assisted an average of 20 customers and guests per day
• Communicated with customers, clients, and guests over the phone
• Restocked merchandise
Phlebotomist/Lab Assistant
Holland hospital-Holland, MI
January 2009 to August 2012
Registration, insurance information,drawing blood specimens and handling appropriately, collection of other specimens and handling appropriately
Bartender/Server
The office
May 2010 to June 2012
Bartending, serving, cooking, register, cleaning, counting down drawer and keno drawer and making deposits
Medical Assistant
Dr. Mark Folkening-Holland, MI
August 2008 to January 2009
Vitals, collection of blood and urine samples, assistances for the doctor in procedures, record keeping, injections• Assisted in minor procedures
• Performed venipuncture
• Measured accurate vital signs
• Performed numerous administrative duties
• Contacted patients for appointment reminders
• Recorded patient history
• Cleaned patient rooms
• Assisted with charting
Production Worker
Manpower Staffing Temporary Agency-Holland, MI
January 2001 to January 2007
Worked at a few locations including herman miller, magna donnelly, johnson controls Bartender/Waitress
Holland, MI
October 2001 to August 2005
• Checked customer identification
• Performed barback duties
• 7 years of experience bartending
Education
Carpentry (Trade school)
MDOC-Ypsilanti, MI
May 2017 to February 2019
Nccer certified
OSHA certified
Medical assistant (Medical Assistant)
Everest institute-Grand Rapids, MI
November 2008 to August 2009
Cosmotology (Certification)
Eclipse hair Salon-Holland, MI
2000 to 2002
Diploma
Fennville Public High School
Skills
• Receptionist
• Vision insurance
• Windows Xp
• Machine operation
• Deposits
• Hand tools
• Vital Signs
• Venipuncture
• English
• Sales
• Organizational skills
• Experience Administering Injections
• Defect detection (quality control)
• Team leadership
• Counting cash
• Fast Food
• Search engines
• Community engagement
• Retail sales transactions
• HIPAA
• Writing skills
• Retail management
• Computer literacy
• Finished product defect inspection
• Computer Skills
• Team Member
• Manual handling
• Schedule management
• Professionalism
• Hotel bathroom cleaning
• Customer relationship building
• Store management
• Microsoft Office
• Hospitality management
• Quality standards in production
• Medical Records
• Teamwork
• Food Service
• Laboratory Experience
• Restaurant experience
• Balancing cash drawers
• Greeting customers
• Hotel bed making
• Progress tracking (project management tasks)
• Medical Receptionist
• Manufacturing company experience
• Leadership
• Labeling
• Packing
• Withdrawals
• Math
• Medical Office Experience
• Updating inventory records
• POS
• Steam cleaners
• Hotel mirror cleaning
• Trash removal
• Customer service
• Pricing
• Typing
• Measurement (quality control)
• Computer operation
• Management
• Phlebotomy
• Patient Care
• Attention to detail