Receptionist-Driven Organizer with Client Focus
Resume:
LAASAH DOROTHY CV
Contact: 054*******
Email: *************@*****.***
PERSONAL DETAILS
Sex: Female
Date of Birth:10th September, 1992
Residential Address: plot 14 block 67 Nyantakyiwaa high street Atonsu Edwenase.
Emergency Contact: 024******* (Vida Bekoe)
CAREER OBJECTIVE
I am seeking for a challenging position with a growth oriented institution offering the opportunity for advancement and carrier development where decision making, skills and knowledge are fully recognized and utilized effectively
EDUCATION AND QUALIFICATIONS
Tertiary
Kwame Nkrumah University Of Science And Technology,Kumasi- January 2023- March 2024
Logistics And Supply Chain Management ( Inventory management, Strategic Management, Logistics Management)
Kwame Nkrumah University of Science and Technology,Kumasi- August 2017 – May 2019
BSc. Logistics and Supply Chain Management (Procurement Management, Supply Chain Management, Business Finance)
Bolgatanga Polytechnic, Bolgatanga - Upper East Region, September 2013 – May 2016,
HND Procurement & Logistics Management (Business Law, Procurement Management, Financial Accounting)
Senior High School
Business Senior High School, Tamale - Northern Region, September 2008 – May 2012
W.A.S.S.C.E (General Arts)
Junior High School
St. Kizito’s Junior High School, Bole - Northern Region, 2005 - 2008
B.E.C.E
WORKING EXPERIENCE
Evergreen Herbal And Spiritual Centre, 30th August, 2025 To January 10, 2025
Position: Operations Officer
Responsibilities
• Manage daily operations and supervised staff to ensure smooth service delivery.
• Coordinates client bookings, consultations, and overall client experience.
• To oversee preparation, packaging, and inventory of herbal medicines.
• Maintains accurate records, financial reports, and ensured regulatory compliance.
• Handles stock control, budgeting support, and administrative duties.
• Promote centre services through social media and community engagement.
• Ensures strict hygiene, safety, and quality standards throughout the centre.
Star Health Clinic -Ashanti Region Kumasi, 1st May 2024 To March 2025
Positive: CLinic Administrator
Responsibilities
●All Administrative duties.
●Warehouse or stores duties.
●Monthly stock taking.
●Auditing
GIG Logistics Ghana- Ashanti Region Kumasi, 15th September 2019 - 31st April 2024
Position: Experience Center Supervisor
Responsibilities
●Managing workflow.
●Schedule deliveries and pickups.
●Ensure proper handling of parcels at the warehouse.
●Supervising employees.
●Provide guidance to walk-in customers on product and service offerings
●Educate customers and potential customers with information on SLA and delivery timelines
●Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safekeeping, receiving, and releasing of parcels.
●Drive client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA).
●Serve guests by providing product/ service information related to delivery life-cycle, rates and payment.
●Resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution.
●Eliminate the possibility of shipping contraband and prohibited goods by ensuring 100% inspection of all parcels presented for shipping.
●Promote and cross-sell company’s products.
●Ensuring proper documentation and safety of all parcels sent and received.
●Ensure strict compliance to scanning process and procedures.
Physical planning Department- Ashanti Region, Kumasi- 2nd September -20th September 2019
Position: Field officer
Responsibility
Picking properties and businesses using DLREV (Direct Local Revenue) software on behalf of GIZ.
St. Vincent College of Education- Yendi Northern Region, April 2019 to August 2019
Procurement and Supply Chain Department.
Position: Attachment (On Contract)
Responsibilities
●Preparing of procurement plan.
●Registering of suppliers and contractors into the Database.
●Sourcing for suppliers and contractors.
●Filling of documents.
●Any other duties.
Assigned to Stores
●Stock Taking
●Receiving of items when delivered.
●Issuing of items when requested by the Units.
Forestry Commission Bekwai - Ashanti Region, Jun - Oct 2018 Assistant Supervisor
Responsibilities
●Supervising the cutting of pegs
●Supervising planting and weeding
●Receiving items
●Ensure proper documentation and safety of all items and equipment.
Town and Country Planning, Adum - Kumasi, September2016 – August 2017,
National Service Person
RESPONSIBILITIES
●Stock taking.
●Invoice entries.
●Map making, codification and field inspection.
●Administration work(Receiving of letters and documents and ensuring proper documentation)
Nkoranza St. Theresa’s Hospital, Nkoranzah - Brong Ahafo Region, May - Aug 2015,
Attachment Personnel
RESPONSIBILITIES
●Stock taking
●Invoice entries
●Drug dispensary
●Ensure proper documentation of receipts.
●Ensure safety of all items in the store room.
Unilever Key Distributor, Nkoranza - Brong Ahafo Region, October2012 – September 2013,
Role: Marketing Sales Person
RESPONSIBILITIES
●Invoice entries.
●Making sales and marketing of products.
●Record keeping and tally cards entry.
●Supervising loading and offloading of goods.
●Ensure proper documentation of documents.
●Maintain safety of products.
●Resolve products and service issues quickly and peacefully.
Tigo Ghana (Tigo Cash), Techiman - Brong Ahafo Region, Jan - Oct 2012,
Role :Promoter
RESPONSIBILITIES
●Sales of Tigo sim cards
●Registering people on Tigo Cash
●Education on Tigo products and services
SKILLS
●Ability to work under pressure and with less or no supervision
●Excellent oral and written communication skills
●Fast learner and able to work for long hours
●Excellent computer literacy, MS Word, Excel and PowerPoint, Tally
LANGUAGES SPOKEN
●English
●Twi
HOBBY/ INTEREST
●Reading
●Watching Movies
●Listening to music
REFEREES
Mr. David Baba Ayelazuno,
Chief Executive Officer,
Evergreen Herbal And Spiritual Center
Kumasi
Tel; 024-***-****
Email: ************@*****.***
Mr. Emmanuel Tettey- Enyo
Operations Co-Ordinator
GIG Logistics Ghana Ltd
Tel:+233********
Email: ******.****@************.**
Mr Samuel Asamoah
Metro Administrator,
Town And Country Planning Department
Kumasi Ashanti Region.
Tel: 024*******
Email: ********************@*****.***
Contact this candidate