Administrative Operations Specialist with 10+ Years Experience

Codie Bellone

929-***-**** ************@*****.*** Stuart, FL.

ABOUT

Professional Administrative Specialist with over 10 years of experience supporting office operations, HR tasks, and front desk functions. Skilled in scheduling, employee onboarding, recordkeeping, correspondence, and customer service. Known for a positive, approachable attitude that fosters a welcoming and efficient work environment. Verbal & Oral Communication MS Office & Google Suite Filing and recordkeeping Client & Customer Service Skills Calendar Management Detail-Oriented Problem Solving Schedule Coordination Appointment Scheduling Software PROFESSIONAL EXPERIENCE

The Dental Team of Abacoa Jupiter, FL.

Office Manager 2022-Present

● Managed accounts receivable and payables, helping maintain positive cash flow.

● Processed insurance payments of up to $300K ensuring accuracy and timely reconciliation.

● Supervised 15 employees across day-to-day operations and performance expectations.

● Completed payroll duties with attention to detail and full compliance. Coastal Dental Vero Beach, FL.

Office Manager 08/2022-03/2025

● Greeted patients, answered phones, scheduled appointments, and managed records

● Directed daily office operations, streamlining internal processes for efficiency and consistency.

● Recruited, onboarded, and trained all staff to meet OSHA, HIPAA, and health compliance.

● Managed payroll for 30+ employees.

Riverwalk Dental Group, Port Saint Lucie, FL.

Administrative Assistant Scheduling Coordinator 08/2020 - 08/2022

● Monitored compliance, credentials, and licensing for 5 locations

● Coordinated IT and equipment repairs, office permits, and facility maintenance

● Supported staff and leadership through accurate reporting, data entry, and workflow coordination.

● Performed daily administrative tasks, including scheduling, filing, and document management.

● Provided information and resolved inquiries promptly to ensure excellent customer service. Florida Vision Institute Port Saint Lucie, FL.

Insurance Coordinator 01/2018 - 01/2020

● Credentialed all providers and locations with accepted insurance.

● Updated insurance fee schedules for various locations.

● Requested prior authorizations for major treatments. LEADERSHIP EXPERIENCE

Riverwalk Dental Group Port Saint Lucie, FL.

Call Center Supervisor 2020 - 2022

● Directed call center operations, maintaining quality and improving patient communication.

● Ensured calls were answered promptly, addressing patient needs and scheduling Riverwalk Dental Group Port Saint Lucie, FL.

Assistant Regional Manager Trainee 2021 - 2022

● Supported regional operations across all five locations.

● Oversaw staff assignments, recruitment, and evaluations to drive performance. EDUCATION

Bachelor's Degree Business Management & Human Resources University of Phoenix Pending General Education Diploma (G.E.D.) Indian River State College ADDITIONAL SKILLS: Conflict Resolution, Staff Supervision & Training, Time Management, Client Relations, Recruitment & Training, Multi-tasking, Team Collaboration, Maintains Confidentiality, Multi-Phone Line Systems, Take Initiative, HR Support, Flexible & Adaptable

Contact this candidate