Logistics & Admin Professional with Travel Expertise
Resume:
GAYAN CHINTHAKA DE SARAM
Travel Coordinator Travel Consultant HR/ Admin Team Mobilization Specialist
+974-******** ********@*****.*** QATAR
Summary
Results-oriented Admin/ Travel Coordinator (more than 15 years in travel trade) with a proven track record of implementing cost-saving measures and ensuring seamless travel arrangements for executives and teams. Adept at monitoring travel expenses, tracking budgets, reduce costs, and provide high customer satisfaction.
Key Achievements
Language and Personal Details
Work Experience
Al Hammadi Travel
Senior Travel Consultant
Qatar
July 2025 - Till today
Adhered to company policies, client account requirements, and industry service standards while handling all aspects of travel arrangements—including flight bookings, PNR creation, customer profiles, ticket issuance, reissues, refunds (partial and full), and hotel reservations.
Ensured accuracy and compliance in processing travel documentation and transactions to deliver a seamless client experience.
Monitored outstanding invoices and coordinated closely with the accounts department to ensure timely payment collection and resolve any discrepancies.
Handled credit and debit card transactions, along with confidential traveler data, with strict adherence to data protection and privacy protocols.
Ensured all tickets issued were accurately invoiced and submitted to the relevant stakeholders for prompt processing and settlement.
Altrad Babcock for Oil & Gas Services`
Travel Coordinator
Qatar
August 2024 - January 2025
Efficiently managed end-to-end travel arrangements to ensure timely mobilization of staff for critical operations during major shutdowns, contributing to uninterrupted site activities.
Conducted extensive research on multiple travel platforms and liaised with travel agents to source cost- effective flight options, savings approximately QAR 0.6 million within a 6-month period.
Maintained continuous coordination with administrative teams to monitor accommodation availability and ensure seamless staff mobilization.
Verified and reconciled agent invoices against issued services, maintaining accurate travel records and authorizing payments only after detailed validation. Cost Savings Achievement
Saved QAR 0.6 million in
travel services within 6 months
through cost-effective booking
solutions.
Staff Mobilization
Success
Successfully coordinated
mobilization of 3000+ staff
for major Qatar shutdown
Invoice Management Efficiency
Managed and verified agent invoices
for 5000+ travel arrangements,
ensuring accurate records and timely
payments.
Efficiency Improvement
Improved administrative travel
coordination efficiency, resulting
in 20% faster staff mobilization
time for projects.
Personal details
Nationality: Sri Lankan
Availability: In Doha with NOC
Valid Q.D.L. available.
Passport #: N8941529
Date of Birth: 10 October 1978
Languages
Sinhalese - Native
English – Read, Write, Speak
Hindi/ Urdu – Proficient
Arabic – Proficient
Skills
Effective communication
Teamwork
Adaptability
Time management
Interpersonal skills
Corporate Sector Experience
Delivered comprehensive travel support to
multinational firms, overseeing business
and leisure travel arrangements for
employees and senior executives.
Successfully coordinated the mobilization and demobilization of large-scale manpower, including: 3,000+ personnel for Shell Qatar Shutdown, 1,800+ personnel for Dolphin Energy Shutdown, 800+ personnel for Oryx GTL Qatar Shutdown
Oversaw travel logistics for Qatar Energy Offshore staff, including mobilization, demobilization, and vacation ticketing.
Handled both business and vacation travel arrangements for Altrad Babcock office staff, ensuring efficiency and compliance with company travel policies. Al Hind Travels
Travel Consultant
Qatar
April 2022 - June 2024
Al Sulaiman Holidays
Travel Consultant
Qatar
August 2018 - April 2020
Avoga Travels
Travel/ Admin Coordinator
Sri Lanka
November 2016 - November 2017
Fursan Travel
Travel & Tourism Specialist
Riyadh, Saudi Arabia
May 2012 - September 2016
Travelserv Limited
Travel Executive
Sri Lanka
July 2008 - May 2012
Techno Aircon Engineering
Project Coordinator
Sri Lanka
October 2006 - January 2008
Gulf Refrigeration & Air Cond. Eqp.
Executive Secretary + IT Executive
Qatar
July 2006 - July 2006
Business Micro Solutions
Cust. Sup. Executive + Coordinator of Eng.Div.
Sri Lanka
June 2000 - June 2003
Education, Training and Certifications
IATA / UFTAA Consultant Diploma (Distant Learning) December 2014 Exam, held by IATA Training & Development Institute, Montreal, Canada.
IATA/UFTAA Foundation Diploma (Distant Learning) March 2010 Exam, held by IATA Training
& Development Institute, Montreal, Canada.
Full 05 day Basic & Advance course at AMADEUS Saudi Arabia, Riyadh in May 2012.
ABACUS Basic, Intermediate & Advance Courses at ABACUS Training Center, ABACUS Intl. Lanka (Pvt) Ltd, Colombo, Sri Lanka in August 2008.
Basic Training at Amadeus Training Center, Colombo, Sri Lanka in May 2008.
Diploma Airline Fares/ Ticketing, Reservations & Marketing (Travel & Tourism) covering the principals and practices for selling International Air Travel at International Airline Ticketing Academy, Colombo, Sri Lanka in May 2008.
“DIPLOMA IN PC ASSEMBLING, NETWORKING & USER TECHNICAL SUPPORT” at I.D.M. Computer Studies(Pvt) Ltd, Colombo, Sri Lanka.
Studied up to Advance Level on Commerce stream at St. John’s College, Colombo, Sri Lanka Non Related Referees
Mr. Sanil Narayanan
Human Resources & Admin Manager
Altrad Babcock Oil & Gas Services - Qatar
Doha, Qatar
Mobile: +974-********
Mr. Anton Venisius J
Assistant Finance Manager
MUSAFIR – Qatar
Doha, Qatar
Mobile: +974-********
I solemnly declare that all the information furnished in this document is free of errors to the best of my knowledge. I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge. I take full responsibility for the correctness of the said information. Gayan C. De Saram
Mob: +974-********
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