Senior HR Advisor and Administrative Leader

MERLEDENE MISSY ROSS

* ********** ******, ******, ** 19713 ■ C:302-***-**** email: *******@*****.***

SUMMARY

Highly Seasoned and accomplished Human Resources/Administrative professional with an excellent work ethic. Strong background in fostering relationships with employees, service groups, organizations and state agencies within itself and in the broader community. Excellent communication, interpersonal and organizational skills with over 20 years in employee relations and administrative positions

EXPERIENCE

Human Resources Advisor III – January 2024 – June 2025

Human Resources Advisor I – August 2023 – January 2024

State of Delaware Department of Human Resources – New Castle, Delaware

Provide technical guidance of policy and procedure interpretation for FMLA leaves, short and long term disability. Determine eligibility for leave is valid by by reviewing medical documents and communicating with medical professionals,

ensure reason for leave as defined by the Department of Labor, enroll employees in benefits, I-9 verifications for pre-employment, conducted background and reference checks of candidates, present offer letters to candidates after interviews and successful passing of all pre-screenings,

Human Resources COVID-19 Certification Auditor – November 2021 – April 2023, Reported Time Benefits Specialist – June 2022 – May 2023

Christina School District – Newark, Delaware

Performs compliance audits for all employees, vendors and contractors of the school district including any required follow-up document, Upload and or analyze COVID-19 vaccination records or COVID-19 tests results in Data Service Center database to verify compliance or noncompliance and effectively communicate audit results, Facilitate follow-up actions from compliance audit findings to non-compliant employee, vendor or contractor, Administrate employee benefits programs, Preparing and maintaining the employee benefits files, ensuring confidentiality and HIPPA compliance, Responsible for day to day benefits administration functions, Ensure correct pay and monitor benefit premiums for employees

Human Resources Liaison – June 2019 – September 2021

South Carolina Department of Social Services – Orangeburg, SC

Handled full life cycle of employees, Conducted benefits and safety trainings for employees, Facilitated management conferences with employees, hearing and resolving employee grievances, Assisted County Director with the update of job requirements and job descriptions for all positions, Assisted County Director with disciplinary matters, Covid 19 policies and procedures, and maintaining confidential personnel files

Director of Human Resources – May 2018 – June 2019

South Carolina Regional Housing Authority 3– Barnwell, SC

Responsible for developing and implementing the agency’s HR Strategy, Enhance the organization’s Human Resources by planning, implementing, and evaluating employee relations and Human Resources policies, programs, trainings and practices, Recruiting, Staffing, Employment and Compliance to federal and state laws, Assisted Executive leadership with staff celebrations, Prepared bi-weekly payroll and accounts payable

Financial/Executive Secretary, Administrative/Senior Secretary, Secretary,

October 2002 – June 2017

Christina School District – Wilmington, DE

Establish, coordinate and communicate all state and local benefits aligned for all employees, Conducted benefits meetings for newly hired employees and entry into the PHRST (HRIS) system, Responsible for updating employees’ status changes, resignations, terminations, promotions, education level increases, W-4’s and direct deposits in PHRST, Ensured associated vendors' payments are requested, processed and paid on time, Processed payroll information for employees, Prepared all financial documents for school budgets, internal accounts invoice and administrative reports for department manager, Prepared and distribute invoices to bill clients or pay account expenses, Tracked budgets, and all financial documents (requisitions, payment voucher and reconcile monthly reports on Excel, Collected monies for athletic events and all school functions to be counted, recorded and sent by courier to district office, Disseminated information by phone, letter or email from administrators to staff’s file and forward confidential information (annual evaluations, disciplinary meetings, letters, certifications and licenses) of staff to district office, Supervised office staff, Directed calls to appropriate secretary to answer employee or parent concerns,

EDUCATION

Simmons Business School - White Plains, New York

Saunders Trade & Technical High School - Yonkers, New York

SKILLS

Active Listener Judgment and Decision Making

Social Perceptiveness Time Management

Personnel and Human Resources Management of Financial Resources Cultural Awareness

ACHIEVEMENTS

*Notary Public State of South Carolina – September 2017 – October 2021

*Notary Public State of Delaware – March 2004 – June 2017, November 2021

*2004 - 2005 Classified Employee Secretary of the Year – 2004, Nominated 2013 - 2015

*2005 – 2012 President of Christina Secretaries Association

*Office of Management & Budget State of Delaware Wellness Coach for

Christina School District 2014 - 2017

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