Retail & Client Relations Specialist with Luxury Brand Focus
Resume:
Manuela Hutchinson
Los Angeles, CA *****
**************@*****.***
Work Experience
Assistant
Donna Robert New York Life and Covered California agent-Valencia, NM July 2020 to Present
I assist NYL agent Donna Robert with all of her filing, updating to clients accounts and reaching out to current and potential clients to see if we can help them with any of their insurance needs. I also help with getting people signed up for Covered California as Donna Robert is also a licensed agent for them as well. Delivery Driver
Uber-Los Angeles, CA
January 2017 to Present
I’m an Uber Pro Diamond Driver with over 1000 deliveries and rides! I’m great with people and give excellent customer service.
Sales Associate/ Cartier Brand Ambassador
Cartier-Beverly Hills, CA
May 2014 to 2016
Responsable for sales of various luxury brands such as Hermes watches, Cartier watches/ jewelry, Graff jewelry Chanel and Louis Vuitton goods
Strong sales and leadership skills have quickly promoted me to an elevated position in the department as the Cartier Brand Ambassador.
As the Cartier Brand Ambassador I am responsible for inventory, in-store marketing, sizing and parts ordering as well as training my fellow associates in product knowledge to increase sells Sales Associate/ David Yurman Specialist
Nordstrom-Los Angeles, CA
August 2007 to April 2014
Worked in a customer service orientated sales position with one of largest high end retailers in the U.S Strong client focus allowed me to become a top sales associate in department for 4 consecutive years Track individual client purchases through POS system to follow up on past purchases and inform them of new merchandise that may be in line with individual tastes Quick and accurate 10 key experience
Communicate with manager hourly about sales reports to track department performance Heavy phone interaction for client sales, repairs and logistics for shipping David Yurman Specialist
Responsible for all aspects of David Yurman Business including: inventory, merchandising, communicating needs to buyers, special orders, repairs Responsible for the daily packaging, ordering of pick up and tracking of FedEx packages Daily communication with RM and David Yurman buyers about the teams daily, weekly, and quarterly sales, and returns
Responsible for creating a budget and plan for events such as trunk shows and top of counter displays Communicate to team members our overall expected goals as well as their individual shares Hold weekly product knowledge and sales technique meetings on an individual basis with each team member to increase business
Barista/Cafe worker
Responsible for all drinks made in cafe, Responsible for serving all food and drinks and baked goods. Responsible for cleaning of cafe.
Hostess/Server/Barista
Nordstrom-Los Angeles, CA
August 2007 to 2009
Responsible for greeting and seating customers, Making all coffee drinks for restaurant, Taking all phone orders while serving the counter, Making sure restaurant was clean at all times. Cafe Cashier/Stock
Coppenhagen Airport-DK
February 2005 to 2007
Responsible for all cashiering, restocking of all goods sold in the cafe Events Bartender
Malmo, SE
2002 to 2007
Sweden
Bartender
Bartender for large events and Concerts
Education
Undergraduate in Computer Science 101( Word, Exel, PowerPoint, Access) Los Angeles City College-California
September 2021 to December 2021
Associate
National Bartending School-Los Angeles, CA
2009 to 2011
Swedish History
Lund University-Lund, SE
1997 to 1999
High school diploma in Academy of Music
Alexander Hamilton Senior High School-Los Angeles, CA September 1992 to June 1996
Skills
• Coffee Experience
• Restaurant Management
• Microsoft Excel
• Barista Experience
• Event Planning
• Hospitality
• 10 Key Data Entry
• Catering
• Payroll
• Management
• Serving Experience
• Personal Assistant Experience
• Bartending
• Microsoft Powerpoint
• Pricing
• Administrative Experience
• Microsoft Office
• Upselling
• Marketing
• Presentation Skills
• Merchandising
• POS
• Microsoft Outlook
• Customer service
• Events Management
• Retail Sales
• Host/Hostess
• Busser
• Guest Services
• Banquet Experience
• Cashiering
• Cash Handling
• Restaurant Experience
Certifications and Licenses
Driver's License
Food Handler
Food Handler Certification
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