Paul Bush
TELEMARKETER
Baton Rouge, Louisiana
Dynamic telemarketer skilled in executing impactful campaigns and enhancing customer engagement. Increased lead engagement by 30% through empathetic objection handling and tailored communication. Consistently exceeded sales targets, closing high-ticket deals while improving customer satisfaction ratings. Specializes in optimizing CRM processes to drive efficiency and streamline outreach efforts.
PERSONAL INFORMATION
Address:, Baton Rouge, Louisiana, 70816
Nationality:
Driving License:
Hobbies:
SKILLS
Customer relationship management
Call handling efficiency
Customer satisfaction management
Problem solving
Conflict resolution
Adaptability
WORK EXPERIENCE
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TELEMARKETER at Public Awareness,
Executed telemarketing campaigns to maximise outreach. Engaged previously inactive leads and addressed customer concerns post-initial call. Enhanced script adaptability and managed objections with empathy. Streamlined CRM processes for efficiency.
Increased lead engagement by 30%.
Closed high-ticket sales consistently, exceeding targets.
Improved customer satisfaction ratings through swift objection handling.
*
ASSISTANT STORE MANAGER at Rouses Market,
Assisted in store management by conducting quarterly performance reviews. Optimised inventory management systems and adjusted floor layouts to enhance customer experience. Strategically placed products to increase visibility and sales while boosting team morale through motivational leadership.
Conducted quarterly performance reviews to evaluate staff progress.
Optimised inventory management systems for efficiency.
Adjusted floor layouts to improve customer navigation.
Enhanced product visibility through strategic placement.
* January 2025 – July 2025
CASHIER/ MAINTENANCE at Pilot / Flying J,
Processed cash transactions swiftly, ensuring accuracy during peak hours. Conducted routine maintenance to minimise equipment downtime and uphold safety standards. Resolved customer issues promptly, enhancing satisfaction levels. Managed inventory records and restocked items to sustain sales operations. Created a welcoming atmosphere, engaging customers to improve their shopping experience.
Enhanced transaction speed by 20% during busy shifts.
Reduced equipment downtime by 15% through proactive maintenance.
Improved customer satisfaction ratings by 30% through efficient issue resolution.
Boosted sales by ensuring optimal stock levels and merchandising.
EDUCATION
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, COMPUTATIONAL SCIENCE - SOME COLLEGE (NO DEGREE)
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, HIGH SCHOOL