Remote Operations & Data Management Leader

Lori Gauthier

Wildomar, CA ***** 951-***-**** ****.**********@*****.***

REMOTE OPERATIONS & DATA MANAGEMENT PROFESSIONAL

Strategic and highly disciplined professional with 15+ years of experience in high-stakes operations and administrative support. Expert in independent logistics planning, secure data handling, and process management. Proven ability to excel autonomously in a remote environment.

CORE COMPETENCIES

Operational Autonomy: Independent management of daily logistics and time-sensitive territory routing with zero margin for error.

Process Management: Oversight of facility intake, quality control packaging, and final disbursement protocols to ensure safety and compliance.

Data & Records Management: Expert handling of sensitive medical, legal, and HR records with absolute discretion.

Technical Proficiency: Microsoft Office Suite, high-speed data entry (>30 WPM), and multi-line phone systems.

High-Stakes Communication: Expert at navigating sensitive interactions and de-escalating emotional distress.

PROFESSIONAL EXPERIENCE

Logistics & Operations Specialist Furever Loved Pet Cremation 2019 – Present

Design and execute efficient daily delivery routes to ensure the professional and timely hand-delivery of remains.

Manage the full lifecycle of operations, from technical facility intake and quality control to final disbursement protocols.

Serve as the primary point of contact for grieving families, providing compassionate support and guidance.

Executive Administrative Assistant His Light on the Hill/GHH Ministries 2012 – 2019

Directed office operations and administrative support for senior management, managing executive scheduling and procurement.

Maintained 100% regulatory compliance for confidential files, including background checks and child abuse reports.

Drafted board-level correspondence and managed the full procurement cycle for the organization.

Independent Business Owner Personal Services 1989 – 2016

Successfully owned and operated a client-facing business for 25+ years, managing all backend operations, including financial accounting and scheduling.

Field Evaluator / Data Entry Bass Reports 2006 – 2007

Conducted professional business evaluations and customer service audits, transforming field data into detailed, time-sensitive reports.

EDUCATION & CREDENTIALS

Ordained Minister Credential SoCal Network School of Ministry

High School Equivalency (GED) Lake Elsinore Unified School District

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