Detail-Oriented Quick Learner with Strong Customer Service
Resume:
Karen Hershey
Quick learner, detail oriented
San Jose, CA 95118
*************@*****.***
Professional Summary
Although I may not have a lot of experience in a lot of things, I am a quick learner with excellent attention to detail. I work well with others and am a hard worker, looking to better myself and grow with a company worth growing with. I do have experience in outlook, excel, sales force, Smartsheet, Microsoft word, open office
Authorized to work in the US for any employer
Work Experience
Retail Sales Associate
7-Eleven-San Jose, CA
February 2025 to Present
Customer service, cash handling, food preparation, stocking, inventory management, scanning product in, handling deliveries
Independent Contractor
Shipt-San Jose, CA
March 2020 to Present
Shopping for and delivering grocery and other items to customers in a timely manner, paying close attention to detail and the needs of customers, communicating consistently, calling/texting customers, organizing
Lead Telemarketer
Bay Sun Solar-San Jose, CA
March 2018 to March 2020
• rescheduling and scheduling appointments for solar consultations
• confirming solar consultations
• date entry into sales force, google sheets, Smartsheet, excel, open office
• training new telemarketers
• answering multiple calls
Customer Service Representative
Party City Corporation-San Jose, CA
August 2016 to March 2018
Sales, customer service, cash handling, stocking, cleaning, answering phones, dealing with customer complaints, data entry
Customer Service
Party City-Morgan Hill, CA
October 2015 to January 2016
customer service, cash handling, inventory, clean up Assistant Manager/Key holder
Kimberly's Pampered Pooches-Gilroy, CA
April 2012 to August 2014
greeting customers, data entry, answering phones, dealing with customer complaints, customer service, inventory, placing orders, receiving orders, performing opening and closing duties, greeting clients, making appointments, making cold calls.
Owner/Operator
Fun Patrol/Hershey Entertainment-Gilroy, CA
May 2007 to April 2013
data entry, customer service, dealing with customer complaints, electronics knowledge Office Assistant/Marketing manager
American Indoor Advertising/CityCheers.com-San Jose, CA October 2006 to May 2007
data entry using File Maker Pro, emailing prospective clients, cold calling, making appointments, telephone services, researching prospective clients using the internet, web design Education
Basic (GED)
Live Oak High School-Morgan Hill, CA
1995 to 1997
Skills
• Customer Support
• Smartsheet
• CSR
• CRM Software
• Cold Calling
• Customer Service
• Call Center
• Microsoft Office
• Salesforce
• Telemarketing
• Telesales
• Outlook
• Internet Research
• Telephone
Contact this candidate