Dynamic Sales, Recruiting & Operations Leader

JACKLYN KUILAN

Orlando, FL

407-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Results-driven sales, recruiting, and operations professional with 10+ years of experience across real estate, staffing, retail leadership, and corporate operations. Proven ability to generate revenue, recruit and manage talent, deliver exceptional customer experiences, and support business growth. Strong background in client relations, hiring, sales performance, and administrative operations. Bilingual in English and Spanish. CORE SKILLS

Sales & Client Relations • Recruiting & Talent Acquisition • Customer Success • Lead Generation

Cold Calling & Prospecting • Interviewing & Hiring • CRM & Database Management Administrative Operations • Microsoft Office (Word, Excel, Outlook) • QuickBooks Retail & Corporate Operations • Compliance & Documentation • Bilingual: English/Spanish PROFESSIONAL EXPERIENCE

Realtor

KW, Freedom First Realty, Coldwell Banker/CMI Realty– Orlando, FL December 2017 – Present

• Generate and convert buyer and seller leads through prospecting, referrals, and marketing

• Manage full sales cycle from initial consultation through closing

• Conduct property showings, negotiate contracts, and coordinate transactions

• Maintain client relationships and provide market insights to support buying and selling decisions

• Handle documentation, compliance, and timelines to ensure smooth closings Recruiter

National Staffing Solutions – Orlando, FL

November 2015 – April 2017

• Sourced and recruited medical coders and professional staff through outbound calling and online platforms

• Conducted phone screenings, background checks, and employment verifications

• Matched candidates to open roles and managed onboarding processes

• Maintained applicant tracking systems and employment records Selling Supervisor

Victoria’s Secret – Oviedo, FL

September 2014 – October 2015

• Recruited, interviewed, and hired sales associates to build a high-performing retail team

• Trained and coached employees on sales, customer service, and company standards

• Monitored sales performance and implemented strategies to exceed store goals

• Conducted background and reference checks

E-Commerce Specialist

Everything But Water (Corporate Office) – Orlando, FL April 2012 – September 2014

• Supported hiring and recruiting efforts through LinkedIn, CareerBuilder, and applicant screening

• Scheduled interviews and coordinated hiring logistics

• Provided customer service support for online orders and inquiries

• Maintained customer and employee records

Human Resources Manager

Levi Strauss – West Palm Beach, FL

January 2014 – June 2014

• Led recruitment efforts through job fairs, applicant tracking systems, and phone screenings

• Conducted group and individual interviews for retail management and staff

• Supported onboarding and employee records management

• Collaborated with store leadership on staffing and hiring decisions Lancome Beauty Consultant

Macy’s – Orlando, FL

September 2011 – April 2012

• Delivered high-end customer service to drive product sales

• Met and exceeded department sales and credit card goals

• Processed transactions and maintained merchandising standards Customer Service Representative

Spherion / Hewitt’s – Orlando, FL

September 2009 – March 2010

• Assisted employees with benefits enrollment for health and life insurance

• Handled high-volume inbound calls and customer inquiries

• Maintained accurate client records and follow-ups Tax Preparer

Compliance Solutions – Longwood, FL

January 2008 – December 2008

• Prepared and filed sales and use tax returns

• Managed client accounts and revenue records

• Utilized QuickBooks, ATX, Excel, and Outlook for financial reporting Operations Coordinator / Supervisor / Accounting Clerk Christ for All Nations – Orlando, FL

August 2003 – September 2007

• Supported executive leadership and department heads in daily operations

• Maintained confidential personnel and financial records

• Trained employees and managed administrative workflows

• Performed data entry, accounting, and reporting functions EDUCATION

Bachelor of Science in Management

University of Phoenix – Orlando, FL

Associate of Arts – General Studies

Associate of Applied Science in Business Administration (Human Resources) Valencia Community College – Orlando, FL

CERTIFICATIONS & ADDITIONAL

• Real Estate Sales Professional

• Bilingual: English & Spanish

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