Data Entry Clerk with HR & Admin Experience

Diane C. Telliho

*** **** ***** ****, *******, NJ 08527 817-***-****

***********@*****.***

OVERVIEW:

Well organized professional with excellent communication and project management skills

Proficient in Microsoft Office Suite, PeopleSoft, SharePoint, Workday

Adept at handling highly confidential information with discretion and diplomacy

Works proactively and efficiently manages changing demands, drives solutions

Intelligent and professional with a solid work ethic

BUSINESS EXPERIENCE:

White House Black Market, Freehold, NJ 04/23 to Present

Sales Lead

Promote customer service by assisting clients and responding to customer inquiries/complaints

Supervise and develop associates in sales, inventory control and customer service

Execute sales conversion through exemplary service

Assist clients with styling and coordinating fashion and fit

Maintain store displays and inventory

Manage register sales, filling of special orders, processing returns, fielding calls

COVANCE Drug Development (LabCorp), Princeton, NJ 10/07 - 07/22

HR Specialist

HR support for US and Europe

Extensive knowledge in HR benefits practices internationally

Member of International Call Center Team supporting HR and case management model

Researched and resolved HR related issues for employees and managers

HR Coordinator

Administrative and project support for HR & Sr. HR Partners, Eastern US

I-9 Administration, keeping Covance compliant with Federal regulations

Maintain highly confidential records for all levels of employment

Conducted research relating to employee relations and legal claims

Managed employee on-boarding and termination documentation and logistics

Conducted new hire orientations and was first point of contact for HR

Diane Telliho - Page 2

Sr. Executive Assistant, Human Resources (Covance, Inc.)

Administrative support for VP, Organizational Partnering

Liaison between Executive HR, management team and global HR employees

Managed logistics for Town Hall and other executive meetings

ZALE CORPORATION, Irving, TX 1/04 – 9/07

Program Coordinator, Bailey Banks & Biddle Luxury Brand

Coordinated and communicated press for public relations events nationally

Managed charitable donations and maintained product inventory and special events budget

Worked with outside vendors, developed Brand-specific promotional items

Liaison between Regional Sales Managers, charitable organizations and Public Relations team

DRAKA COMTEQ, Irving, TX 1/03 – 12/03

Sales Support Representative

Inside sales and customer service to designated national accounts

Administrative support for VP of Sales and National Sales Director

Generated proposals and provided timely responses to RFI’s

Managed logistics and participated in industry trade shows

Managed sales orders including inventory allocation, purchasing, shipping and invoicing

GLAXOSMITHKLINE, Arlington, TX 9/98 – 7/02

Administrator, Regional Sales Office

Managed office logistics; supervised clerical staff

Coordinated new hire process and training for sales team

Managed personnel records and benefits for regional staff

Planned and coordinated destination Regional Sales Meetings and workshops

EDUCATION / TRAINING

RUTGERS UNIVERSITY, New Brunswick, NJ: Business Administration

SOFTWARE KNOWLEDGE:

Microsoft Office Suite: Excel, Outlook, PowerPoint, Word, SharePoint, Workday

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