Executive Support & Administrative Professional

Executive Support Specialist

Lee County Homeless Coalition, Fort Myers, FL

Provided direct administrative and executive-level support to leadership staff Managed scheduling, correspondence, and internal communications Assisted with documentation, reporting, and record maintenance for programs and services Acted as a professional point of contact for clients, partner agencies, and community members Supported daily office operations to ensure organizational efficiency Maintained confidentiality while handling sensitive client and organizational information Assisted with coordination of meetings, outreach efforts, and internal processes Front Desk Agent

Lani Kai Island Resort, Fort Myers Beach, FL

Managed guest reservations, check-ins, and check-outs in a high-volume hospitality environment Answered multi-line phone systems and routed calls to appropriate departments Ensured accurate room assignments and guest accommodations Delivered professional, customer-focused service to resolve guest inquiries and concerns Maintained front desk organization and accurate guest records Bookkeeper

Florida State Petition Committee, Fort Myers, FL

Maintained accurate, well-organized financial records and reconciled subsidiary accounts to ensure ledger integrity.

Verified, allocated, and posted transactions while monitoring expenses for budget and code compliance.

Managed payroll processing, including live checks and electronic transfers. Prepared financial statements and client reports, including profit and loss statements. Supported an established client and employee base through proactive communication and account management.

References Available on Request

CHERILYNN ARNOLD

923 SE 23rd Pl, Cape Coral, FL 33990

Phone: 239-***-****

Email: ***************@******.***

Objective

Detail-oriented administrative professional with experience in executive support, client services, and front- line operations. Seeking a position where strong organizational skills, communication abilities, and experience supporting leadership and community-focused organizations can contribute to efficient operations and high-quality service delivery.

Employment History

Ability Summary

Executive & administrative support Calendar management and scheduling Professional written and verbal communication Client and public-facing customer service

Office coordination and document management Data entry and records maintenance Multitasking in fast-paced environments Confidential information handling Team collaboration and cross-department

coordination

Problem solving and task prioritization

Detailed References

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