Back Office & Customer Service Specialist

SARAH NARAYANI COUNDER

Navi Mumbai, Seawoods

Phone: 989-***-**** Email: **************@*****.***

CONTACT DETAILS

Shreeji Darshan Building, Above

IFC Club,

Near Wellness Forever, Sec-40,

Plot-42,

B Wing, Room No. 403,

Navi Mumbai, Seawoods

SKILLS

- Excellent English communication

- Email & data handling

- MS Office proficiency

- Customer service &

problem-solving

- Team coordination

- Flexible for 24x7 shifts

LANGUAGES

English

Hindi

Tamil

Marathi

INTERESTS

Traveling

Dancing

Meeting new people

OBJECTIVE

Dedicated and enthusiastic professional with hands-on experience in airport operations, customer service, and event management. Seeking a Back Office Executive role to utilize strong communication skills, attention to detail, and international work exposure. EDUCATION

Higher Secondary Certificate (HSC)

SIES College, Mumbai

2019 - 2022

WORK EXPERIENCE

Customer Service Agent / Check-in Agent

Singapore Changi Airport Oct 2023 - Dec 2024

- Handled check-in and boarding for international airlines

- Assisted passengers with baggage, seating, and special requests

- Maintained operational accuracy and safety compliance Barista (Part-Time)

Starbucks, Singapore Sep 2025 - Nov 2025

- Delivered fast-paced customer service

- Managed orders, billing, and store hygiene

Celebrity PR & Customer Service Volunteer

SIESONS Cultural Festival Oct 2022 - Feb 2023

- Led multiple teams managing 6000+ attendees

- Resolved queries via email, social media, and on-site Talent Management & Shoot Administration

Zee Tamil – Dance Jodi Dance S04 Apr 2023 - May 2023

- Coordinated celebrity logistics and shoot operations

- Worked with PR and marketing teams

Contact this candidate