Retired Experienced Customer Service Professional

Rita Belo

+1-972-***-**** ****************@*****.*** Houston, TX

WORK EXPERIENCE

Business Owner, Succulent Cuisine

July 2006 - November 2019

• Managed finances effectively to optimize budgeting and expense tracking for enhanced profitability.

• Developed diverse and appealing menus that catered to customer preferences and dietary requirements.

• Oversaw staff management to ensure high levels of performance, motivation, and team cohesion.

• Controlled inventory to minimize waste and ensure availability of essential supplies at all times.

• Implemented innovative marketing strategies that increased brand awareness and attracted new customers.

• Nurtured customer relations to foster loyalty and enhance the overall dining experience. Healthcare Customer Service Representative, Towers Watson July 2014 - March 2016

• Addressed inquiries from clients, ensuring prompt and accurate responses to their questions.

• Delivered essential information to clients, enhancing their understanding of services and processes. Sr Post Forecloser Specialist, Bank of America

April 2004 - May 2010

• Ensured compliance with foreclosure regulations by meticulously reviewing documentation and processes.

• Facilitated effective client communication by providing regular updates and addressing inquiries promptly. EDUCATION

LeCordon Bleu

2008-2010

Associates, Culinary

SKILLS

Business Operations, Communication Skills, Customer Service, Data Entry, Detail Oriented, English Speaking, Entrepreneurship, Microsoft Excel, Multi Tasking, Scheduling

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