Bus Driver with ADA Experience and Safety Focus
Resume:
Cathy M. Jones
Personal Email: *****.*.*@*******.***
PROFESSIONAL SUMMARY
Attentive, courteous Bus Drive adept at dealing with all types of passengers in various situations involving both public transit and disabled passengers. Possessing a solid driving record. Adept at implementing state and federal safety rules and maintaining order while transporting passengers in a timely, courteous manner.
SKILLS & ABILITIES
Proven ability to maintain composure when dealing with unruly passengers
Comprehensive knowledge of local bus routes and traffic patterns
Understanding of basic bus operations and light maintenance composure
Ability to assist disabled passengers
Track record of being punctual
EXPERIENCE
Saint Mary’s Transit System – ADA Passenger Bus Driver, OCT 2019 – MAR 2024
Route Mapping and Scheduling, Pre-Trip, follow procedures and ensure passenger wellbeing and safety
Pick up passengers from residence and drop off at designated locations, help disabled passengers get on and off the bus, assist and secure wheelchairs
Follow a planned route or drive to a requested destination, keep passengers informed of possible delays (when applicable)
Maintain vehicles by checking tires, lights, brakes, horn, hoses, fluids and windshield wipers to ensure proper operations
Keep the bus clean and presentable
Thorough knowledge of driving safety regulations, obey traffic laws and state and federal transit regulations
Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger services
Managed to achieve an above average on-time track record
Collect fares and provided passenger with schedule information
Engage in friendly conversations with passengers
Maintain order while paying attention to the road
Dollar General (Leonardtown, MD) – Supervisor on Duty, NOV 2018 – SEP 2019
Supervised staff performance and mentored, trained, incentivized, and disciplined employees
Maintained clear communication with Store Management about overall store operations, Develop schedule for all staff members
Thorough knowledge of Point of Sale (POS) systems, Operational knowledge of cashier banking procedures
Ability to operate and troubleshoot various equipment and work under pressure
Determined estimate of stock requirements and placed orders, Organized and stocked shelves
Monitored and resolved all issues with customers and employees
Baltimore Country Club (Baltimore, MD) – Housekeeping Manager, OCT 2017 – MAY 2018
Supervised staff performance and mentored, trained, incentivized, and disciplined employees
Maintained clear communication with staff about overall operations, Develop schedule for all staff members
Event Team Lead, coordinating set up of table/chairs, linens, etc. for Club events and parties
Determined cleaning product inventory requirements and placed orders through various vendors
Cathy’s Cleaning Service (Clements, MD) – Owner/Operator, FEB 2003 – AUG 2017
Owned and Managed a cleaning business, including daily operations and personnel
Hiring and overseeing subcontractors, giving estimates, procuring supplies, bookkeeping, advertising, billing, and making sure my customers are 100% satisfied
Supervised commercial cleaning services for a diverse range of businesses, improving quality and customer satisfaction
Understanding of cleaning techniques and safety regulations along with familiarity with cleaning products and equipment
EDUCATION
Suitland High School, Suitland, MD – Diploma
Driver direct on road defense driving course
Medical examiners certificate for commercial drivers
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