Data Entry Specialist with 14 Years of Experience

Carolyn Sanford II

***************@*****.*** 734-***-**** Canton, MI

SUMMARY

Seeking Data Entry Specialist role with 14 years of experience enhancing productivity and ensuring data integrity. Proven expertise in data entry software and record management, coupled with exceptional team communication and confidentiality skills. Strong background in maintaining accurate records and delivering high-quality clerical support in fast-paced environments.

WORK EXPERIENCE

Autozone Plymouth, MI

Store Manager Nov 2024 - Present

• Oversee daily operations of the store, including managing staff, ensuring customer satisfaction, and maintaining inventory levels to drive sales and profitability. AutoZone Canton, MI

Parts Service Manager Jul 2022 - Nov 2024

• Delivered exceptional customer service by utilizing knowledge of automotive parts to assist clients effectively.

• Managed financial transactions, including processing deposits and maintaining accurate and up-to-date paperwork.

• Engaged with and recruited commercial accounts to expand business opportunities and enhance commercial relationships.

Miles Technologies Canton, MI

Account Manager Nov 2021 - Mar 2022

• Delivered exceptional customer service by efficiently preparing and managing equipment orders.

• Maintained and updated multiple client accounts, ensuring accuracy and timeliness.

• Coordinated and tracked numerous equipment orders to ensure timely and accurate fulfillment. Charter Township of Canton Canton, MI

Clerk III (Clerk's Office) Mar 2020 - Oct 2021

• Executed administrative and clerical tasks while delivering exceptional customer service through direct interaction, email communication, and phone assistance.

• Maintained and updated voter registration records in the Qualified Voter File (QVF) to ensure accuracy and compliance for voting purposes.

• Processed and issued various licenses, including solicitor, massage, mobile food truck, and dog licenses, for businesses and residents.

Clerk (Treasurer's Office) Jun 2018 - Mar 2020

• Executed administrative and clerical tasks, including typing, answering phones, maintaining records, and managing document reproduction and distribution.

• Delivered high-quality customer service and efficiently processed payments via cash, check, credit, or debit card using various financial systems.

• Utilized BS&A systems for tax-related tasks and managed payment processing in City View for building and planning permits.

Delta Airlines Detroit, MI

BTW - Customer Service Rep/Baggage Handler Oct 2007 - Nov 2014

• Provided exceptional customer service by assisting passengers with baggage handling, resolving inquiries, and ensuring smooth check-in and boarding processes, contributing to an enhanced travel experience at Delta Airlines. EDUCATION

My Computer Career

Certification, Security Fundamentals

Raleigh, NC

Jun 2022

CERTIFICATIONS

MTA - Security Fundamentals Certification

SKILLS

Typing and 10 Key Certified • Trained in Record Management Including Filing Practices • Qualified Clerical Professional Familiar With Modern Office Equipment • Strong Customer Service and Client Relation Specialist • Data Entry Specialist in Shipping and Receiving Environment • Trusted Key Holder With Team Leadership Background

• Exceptional Communication Skills • Proficient in Data Entry Software • QuickBooks • Microsoft Applications Including MS Excel, MS Word, and MS PowerPoint • Typing Abilities Include 50 WPM; 9000 KPH • POS Systems Expert • Attention To Detail • Time Management • Computer Proficiency • Independent Work

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