Versatile Medical Assistant with Administrative Expertise
Resume:
Jonas McConaughy
Cedar Rapids, IA *****
*************@*****.***
Work Experience
Medical Assistant
Podiatry Associates-Cedar Rapids, IA
March 2025 to Present
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services
• Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
• Assisted with administrative tasks such as filing documents or processing paperwork
• Maintained a clean and organized work area to ensure safety and efficiency in daily operations
• Assisted with patient billing processes, including verifying insurance coverage and submitting claims
• Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
• Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
• Maintained up-to-date knowledge of medical terminology, procedures, medications, and healthcare regulations
• Educated patients on proper use of medical devices such as crutches, braces, or nebulizers
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Managed multiple tasks simultaneously while maintaining attention to detail and accuracy Patient Care Technician, Float Pool
UnityPoint Health-Cedar Rapids, IA
December 2023 to January 2025
1. Worked very closely with Nurses and Doctors to give direct patient care as well as specific needs related to medical,behavioral,and comfort cares during their stay in the hospital 2. Assist in crisis care situations such as (Behavioral/Physical Deescalation), BLS, CPR, Monitoring Vital Signs, Glucose Checks, And a variety of tasks during a emergency situation differing on the event 3. Monitor EKG, SVT, irregularities and arrhythmias in cardiac rhythms and report abnormalities to the patient nurse or doctor
4. Repositioning/Turning/ and transferring patients of weights exceeding up to 600lbs 5. Help feeding/ bathing/clothing/ grooming
6. Observing and recording intake and output of consumption of food and liquids 7. Strong communication, Observational Skills, Positive Attitude, ability to be calm and reserved in high stress or serious situations
8. Listen, observe, record, and report patient conditions as needed 9. Proper use of therapy equipment following safety guidelines 10. Operation of patient lift and transfer devices 11. Answer phones and communicate needed information with coworkers and staff members Behavioral Patient Technician/Observer
Our Lady of Mercy Medical Center-Cedar Rapids, IA
December 2021 to November 2023
Helped with patient care for individuals with mental health/chemical dependency diagnoses and commitals in a inpatient crisis stabilization unit Worked with clients to facilitate recreational therapy groups and activities and encouraged positive coping skills, exercise, and stress management
Prepared patients for discharge, worked with case social workers to identify support networks, resources, and discharge safety plans
Assisted hospital security and staff with patient Deescalation, Medical restraints, and monitoring of patients in seclusion during emergencies, hostile and crisis situations. Video monitoring of unit for patient/staff safety,(suicidal ideation, aggression, risky behaviors,etc)and risk assessment.
• Monitored and documented behaviors, collecting data to track progress and identify areas for improvement
• Assisted in crisis intervention situations by utilizing de-escalation techniques to ensure the safety of all individuals involved
• Supported individuals in developing coping mechanisms to manage stress or anxiety
• Participated in professional development opportunities to stay updated on best practices in behavioral interventions
• Maintained accurate and up-to-date documentation of client progress, goals, and interventions implemented
• Collaborated with a multidisciplinary team including therapists, educators, and parents to create comprehensive treatment plans
Cemetery Groundskeeper
Oak Hill Cemetery-Cedar Rapids, IA
March 2019 to October 2021
• Operated various landscaping equipment including lawnmowers, trimmers, blowers, and hedge clippers with precision and safety
• Performed lawn maintenance tasks such as mowing, edging, and trimming to ensure a well-manicured appearance
• Ensured cleanliness of work areas by removing debris after completing each job or project
• Provided excellent customer service by addressing client inquiries or concerns promptly and professionally
• Collaborated with team members to develop efficient routes for optimal time management Building and Grounds Worker
Pecks-Cedar Rapids, IA
April 2017 to September 2018
• Operated moving equipment
• Load/Unload Trucks
• Handled customer products
• Customer service
• Worked with gardening and flora
Crew Chief
Wendys-Cedar Rapids, IA
May 2016 to April 2017
-Cooked and prepared food in a food assembly line. Frequently checked inventory while time based.
-Had to clean occasionally while stocking material.
-Experienced customer service.
-Cleaned and organized eating, service, and kitchen areas. Education
High school
Kirkwood Community College-Cedar Rapids, IA
May 2018
Upper secondary education
Trade school
High school diploma
Skills
• Problem-solving
• Long-term care regulations
• Medical terminology
• Collecting samples for laboratory testing
• Decision making
• Filing
• One-on-one peer support
• Home & community care experience
• Behavior Management
• Basic math
• Handling customer inquiries
• De-escalation techniques
• EMR systems
• Customer relationship building
• Heavy lifting
• Social media platforms
• First aid
• Driving
• Risk management for crisis intervention support
• Google Workspace
• Computer literacy
• Communication skills
• Analytical thinking
• Typing
• Groundskeeping
• Medical-surgical
• Patient observation
• Linux
• Acute care
• Patient monitoring
• Computer operation
• Caregiving
• Microsoft Office
• Epic
• Outdoor work
• Insurance medical billing
• Attention to detail
• Medical scheduling
• CPR
• Electrical experience
• Data analysis skills
• Anatomy knowledge
• Client interaction via phone calls
• Physical examinations
• HIPAA
• Applied Behavior Analysis
• Climbing
• DME
• Patient interaction
• Organizational skills
• Record keeping
• ICD-10
• Crisis Intervention
• Hospital experience
• Grammar Experience
• Written communication
• Math
• Medical imaging
• Technical Proficiency
• Office experience
• Cross-functional communication
• ERP systems
• Writing skills
• Dimensional measurements
• Phone communication
• Working with people with developmental disabilities
• Laboratory experience
• Clerical experience
• Direct support
• Relationship management
• Autism Experience
• Microsoft Word
• Patient billing
• Microsoft PowerPoint
• Microsoft Excel
• Medical software
• Literacy education
• Experience with individuals with substance use disorders
• Greeting customers
• Mechanical knowledge
• Microsoft Outlook
• Manual handling
• Microsoft Teams
• Time management
• Inventory management systems
• Mobile devices
• Maintaining an organized workspace
• Computer skills
• Weight handling in the workplace
• Electronic health records (EHR) management
• Overseeing training
• Patient care
• Medical office experience
• Productivity software
• Direct behavioral therapy
• Warehouse experience
• Word processing
• Hoyer lift
• Data entry
• Customer communication
• Measurement (quality control)
• Experience with individuals with mental health conditions
• Basic life support
• Clinic experience
• Sharing personal recovery experiences
• Search engines
• Direct patient care
• Medical receptionist
Languages
• English
Certifications and Licenses
OSHA Safety Certification
CPR Certification
ICD 9/10
BLS Certification
March 2024 to March 2026
Mandatory Reporter
February 2024 to February 2026
CPI
June 2022 to June 2023
First Aid Certification
CPI Certification
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