Senior PowerBuilder Expert & Legacy Modernization Leader

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Chris Daugherty

Hudson, Florida, United States

*************@*******.*** 727-***-****

linkedin.com/in/chrisdaugherty

Summary

Accomplished Senior Software Developer with 25+ years of experience designing, developing, and optimizing enterprise business applications across finance, healthcare, and technology sectors. Expert in Oracle PL/SQL, PowerBuilder (v5 - 2022 R3), and MS SQL Server, with a proven track record of modernizing legacy systems, architecting scalable solutions, and leading cross-functional teams. Adept at delivering robust, user-friendly applications, driving process automation, and integrating complex data systems. Recognized for technical leadership, problem-solving, and mentoring, with deep expertise in both back end and GUI development for mission-critical environments.

Core Skills / Technical Skills

Programming & Scripting Languages

PowerBuilder (v5.x–12.x, Appeon 2017 R2–2022 R3), Oracle PL/SQL, Transact-SQL, Java, C#, VB.NET, XML, JavaScript, PHP

Database Platforms

Oracle (7–19c), MS SQL Server (2000+), DB2, Sybase SQL Server/Anywhere, Advantage RDBMS, MySQL, Tandem

Frameworks & Development Tools

Appeon PowerBuilder, .NET, ADO.NET, ASP.NET, Eclipse, Visual Studio, Lexicomp API Integration & APIs

RESTful Web Services, ODBC Mainframe Gateways, EDI (Healthcare & Government Reporting), DBMS_SCHEDULER

DevOps, Source Control & Agile

TFS, Git, Jira, Serena PVCS, Visual SourceSafe, MS Team Foundation, ClearCase, Agile/DevOps methodologies

Specialties

GUI/UX Design (PowerBuilder expert), System Architecture, Legacy System Modernization, Regulatory Compliance (Healthcare, Finance), Mentoring & Training, Mission-Critical Application Support

2

Experience

Senior Software Developer

PC Connection, Inc. (Connection)

September 2021 – January 2026 (4 years 4 months 100% remote)

Collaborated with cross-functional teams to upgrade and modernize CRM components from PowerBuilder 2017 R2 to 2022 R3, adopting enhanced HTTPClient/RESTClient features, improved IDE tools, and modern deployment options—resulting in improved system stability, faster feature delivery, and reduced maintenance overhead while ensuring seamless, zero-downtime transitions for critical sales quoting workflows.

Maintained and enhanced the enterprise CallBack CRM Quoting system using Appeon PowerBuilder 2017 R2 through 2022 R3, delivering critical bug fixes, performance optimizations, and new features to support high- volume sales quoting and customer callback workflows— contributing to more accurate forecasting, accelerated quote generation, and elevated sales team efficiency.

Developed Oracle 19c PL/SQL functions, stored procedures, packages, and DBMS_SCHEDULER jobs to automate data synchronization and provide reliable backend support for the CallBack CRM—ensuring real-time data consistency, reducing sync errors, and improving quoting accuracy across sales workflows.

Designed and implemented document archival and attachment functionalities within the core CRM platform, streamlining document management processes and significantly boosting end-user productivity—reducing manual retrieval/attachment time by an estimated 30–50% and enabling faster access to customer records for quoting and support teams.

Engineered robust bidirectional integrations using PowerBuilder HTTPClient and RESTClient objects to connect legacy desktop applications with in-house RESTful web services, enabling seamless real-time data synchronization—eliminating redundant data entry, minimizing errors, and improving cross-application data consistency across multiple enterprise systems supporting sales and operations.

Leveraged Agile/DevOps tools including TFS for builds and CI/CD pipelines, Jira for bug tracking, task management, and feature planning, and Git for source code version control—ensuring efficient collaboration, traceable development workflows, and reliable deployments across the CRM team.

Provided rotational on-call help desk support every other week for CallBack CRM end-users, troubleshooting issues, resolving tickets promptly, and delivering high-quality user assistance— contributing to improved user satisfaction, reduced downtime, and sustained productivity for sales and quoting teams.

Utilized AI-powered tools (Microsoft Copilot, Grok, ChatGPT) to accelerate research, debugging, and solution development, boosting personal productivity in resolving complex PowerBuilder and integration challenges—aligning with industry trends showing 10–55% faster task completion through AI assistance in software development.

3

Senior Software Engineer

OpenLink Financial

Jun 2013 - September 2021 (8 years 1 month 100% remote)

Served as Senior Engineer and one of two architectural owners for the flagship Agtech

(dbcSMARTsoft) commodities logistics and trading platform, leveraging PowerBuilder 11–12.6, Appeon PowerBuilder 2017 R2, Oracle 11g+, and MSSQL Server 2008 R2+—driving design, enhancements, and long-term evolution of mission-critical modules for global agribusiness clients.

Designed, developed, tested, and supported core business modules within the end-to-end commodity management system, covering procurement, inventory, logistics, trading, risk management, and settlement—enabling accurate real-time position tracking, streamlined supply chain operations, and improved margin optimization for producers, traders, processors, and merchandisers handling grains, oilseeds, and other physical commodities.

Actively participated in Agile ceremonies (sprint planning, stand-ups, retrospectives) to align development with business priorities, accelerate delivery cycles, and ensure high-quality, iterative releases in a collaborative team environment.

Created developer productivity tools, including a custom text translation/internationalization tool that automated string extraction, management, and localization processes—dramatically reducing manual effort, minimizing translation errors, and boosting team efficiency by enabling faster multi- language support for global deployments.

Provided on-call production support during customer implementations, go-lives, and emergency incidents—delivering rapid issue resolution, minimizing downtime, and maintaining high client satisfaction for mission-critical commodity trading and logistics operations.

Mentored junior and mid-level developers on PowerBuilder best practices, architectural principles, database optimization (Oracle/MSSQL), and agile development—accelerating team ramp-up, improving code quality, and fostering knowledge transfer across the Agribusiness Solutions Group. Senior Software Engineer / Software Engineer (Contractor) CCS Medical

August 2007 – July 2011 (Primary tenure, 3 years 11 months Onsite) April 2013 – June 2013 (Contract return, 3 months, Hybrid) – Total: ~4 years 2 months

Returned as Subject Matter Expert and Software Engineer on short-term contract to rapidly enhance the Patient Information Management System (PIMS) during CCS Medical's successful participation as a winner in the 2013 Medicare Competitive Bidding Program (Round 2 and National Mail-Order for diabetic testing supplies)—ensuring system compliance, scalability, and efficiency for high-volume home delivery of DMEPOS items (e.g., diabetes supplies, wound care) under new CMS pricing and rules.

Served as core Senior Software Engineer for the PIMS enterprise platform (PowerBuilder 11.2/11.5 with PFC framework and Oracle 9i/10g/11g RDBMS using PL/SQL), supporting integrated operations across call center workflows, shipping/logistics, inventory management, accounting, and Medicare/DMEPOS regulatory compliance.

Led migration of embedded front-end business logic into optimized Oracle PL/SQL packages, stored procedures, and functions—improving maintainability, performance, and data integrity 4

while reducing client-side complexity and supporting high-transaction, compliance-driven environments.

Specialized in feature-rich Graphical User Interfaces (GUIs); designed, developed, and supported modular add-ons based on user requirements—such as controlled substance reporting to state governments and advanced shipping order processing—enhancing regulatory adherence, streamlining fulfillment, and minimizing errors in patient-centered supply distribution.

Designed reusable service-based "black-box" components for PowerBuilder developers, includingtechnical white papers and implementation guides—promoting code reuse, accelerating team productivity, and elevating application quality across the PIMS ecosystem.

Gathered requirements, analyzed needs, recommended solutions, and delivered customized implementations—consistently boosting software performance, eliminating bottlenecks, and significantly increasing end-user productivity for call center, warehouse, and billing teams in a regulated healthcare setting.

Mentored junior developers on PowerBuilder/PFC best practices, Oracle optimization, modular architecture, and GUI design—accelerating onboarding, improving code standards, and building team capability during both primary and return engagements.

Architected systems/programs; coordinated specification reviews, user sign-offs, documentation

(including manuals), and upgrades—ensuring seamless rollouts and high adoption amid evolving operational and CMS-driven changes.

Analyzed user data needs and engineered targeted interfaces/solutions integrated with existingapplications—optimizing information flow and enabling accurate, timely patient/inventory management.

Modified/optimized procedures to resolve moderately complex issues, balancing constraints and business outcomes—maintaining reliable performance under production and regulatory demands.

Coded, tested, debugged, documented, and supported deployments—delivering stable enhancements on tight timelines across both periods.

Collaborated in daily/weekly meetings with management, stakeholders, and users—driving continuous improvements to align with company goals and CMS requirements in DMEPOS operations.

Software Architect/Developer (Contractor)

Fourwinds Health (Santa Rosa Beach, FL)

Apr 2012 - Apr 2013 (1 year 1 month 100% Remote)

Served as primary architect and developer for a HIPAA-compliant Electronic Health Record (EHR) system for urgent care facilities, designing and implementing core features using PowerBuilder 12.5, C#, ADO.NET, Visual Studio 2012, Transact-SQL, and MS SQL Server—delivering secure patient management, clinical workflows, and operational support across multi-site urgent care operations.

Architected and built the Prescription Writing Service Module integrated with the in-house Lexicomp clinical support database schema—enabling physicians to dynamically generate, review, and print patient prescriptions with embedded drug data, improving medication accuracy, reducing prescribing risks, and accelerating clinical decision-making while maintaining full HIPAA compliance.

Developed MS SQL Server CLR assemblies deployed as stored procedures and functions to interface 5

directly with the Lexicomp API—enabling seamless .NET-to-database integration, real-time access to drug references/interactions, and enhanced clinical safety features within the EHR.

Designed and optimized database schemas, tables, functions, stored procedures, and related artifacts to encapsulate essential business logic—enhancing query performance, data consistency, and secure, scalable access for regulated patient and prescription information.

Collaborated remotely with developers, analysts, hardware specialists, on-site users (in Atlanta and Santa Rosa Beach), and stakeholders to gather requirements, diagnose defects, and deploy HIPAA- compliant software/hardware solutions—ensuring timely fixes and smooth feature rollouts in a distributed urgent care setting.

Delivered proactive remote support to end-users at client facilities—quickly resolving issues, maintaining high system availability, and supporting effective adoption of critical EHR capabilities from a fully remote location.

Software Developer (Contractor)

Florida Blue (Florida BlueCross/BlueShield)

Oct 2011 - Apr 2012 (7 months Onsite)

Developed and maintained the Diamond healthcare insurance claims servicing system using Oracle PL/SQL, Oracle 11g, and PowerBuilder 11.5—supporting accurate claims adjudication, processing, and servicing for millions of members in a high-volume, regulated payer environment.

Analyzed complex PL/SQL business logic to identify root causes of defects, delivering rapid resolutions that minimized processing delays, reduced claim errors, and improved system reliability for critical claims workflows.

Led and executed special small-scale IT projects alongside daily development tasks—driving targeted enhancements and quick-turnaround fixes to support operational stability and business needs.

Earned "Developer of the Month" recognition from team leadership for swiftly analyzing and resolving a series of migration-related issues during the upgrade of PowerBuilder code from version 9 to 11.5—ensuring smooth transition, preserving business logic integrity, and accelerating the modernization effort with zero production disruptions. Application Developer (Contractor)

JPMorgan Chase & Co.(Electronic Financial Services) Jul 2011 - Oct 2011 (4 months Onsite)

Developed and supported the Electronic Benefit Transfer (EBT) debit card system for federal government programs (e.g., SNAP, TANF) within the Electronic Financial Services group—ensuring secure, compliant, and reliable distribution of benefits to millions of recipients in a high-volume, regulated financial environment.

Designed, coded, tested, debugged, and documented new and enhanced applications using Oracle PL/SQL, Java, Crystal Reports, and SAP Business Objects in a multi-terabyte database environment—optimizing transaction processing, reporting accuracy, and system performance 6

for mission-critical benefit disbursement workflows.

Performed hands-on development alongside maintenance, support, and enhancement of existing EBT applications—delivering rapid fixes, feature additions, and stability improvements to minimize downtime and maintain regulatory compliance in federal benefit programs.

Collaborated closely with client management and stakeholders to elicit, analyze, and specify complex business requirements and processes—translating regulatory and operational needs into actionable technical solutions that supported accurate benefit delivery and fraud prevention.

Researched and evaluated alternative technical approaches, providing data-driven recommendations— enabling informed decisions on architecture, tools, and optimizations in a large-scale, high-security financial system.

Software Engineer

Fiserv ISP Sendero 2006 - 2007 (2 years)

Supported and enhanced enterprise institutional accounting software used by thousands of banks and credit unions, built in PowerBuilder 10 with Oracle/MS SQL backends.

Designed and delivered new application components that expanded product capabilities, increased customer value, and contributed to revenue growth.

Developed and maintained custom add-on modules driven by client and regulatory requirements, ensuring seamless integration with core systems.

Partnered closely with Business Analysts and stakeholders to translate complex financial workflows into scalable, cost-effective technical solutions.

Mentored and upskilled non-PowerBuilder developers, improving team productivity and cross-platform knowledge sharing.

Lead Software Engineer

Fair Isaac (FICO) / London Bridge Group

Aug 2001 - Nov 2006 (5 years 4 months)

Senior engineer responsible for enhancement and production support of enterprise mortgage default and servicing platforms used by major national lenders.

Led development of the FORTRACS mortgage default management system and legacy conversion tools using PowerBuilder 7–9 (PFC), Oracle, MS SQL Server, and Java across the full SDLC.

Designed and implemented large-scale data conversion and remediation utilities, migrating and repairing 10 million+ loan records from legacy systems with high data integrity requirements. 7

Improved application performance by 20-30% through SQL optimization, indexing strategies, and refactoring of PowerBuilder business logic.

Delivered custom client enhancements for lenders including J.P. Morgan Chase, Centex, Green Tree, and Fidelity, supporting multiple enterprise client environments.

Resolved high-priority production issues under strict SLAs (2-hour response / same-day resolution), minimizing downtime in mission-critical financial systems. Systems Analyst/Software Applications Developer (Contractor) Onboard Media

Nov 2000 - Aug 2001 (10 months)

Brought in as a senior contractor to serve as systems consultant, business analyst, and lead application developer for enterprise accounting and operational systems in a high-volume cruise line media environment.

Designed and developed enterprise operational accounting and decision-support applications using PowerBuilder 6.5–7.03 (PFC), MS SQL Server, and OLE automation in a 100+ user Windows environment.

Partnered with cross-functional department managers to gather requirements and translate business processes into scalable technical solutions.

Designed and helped implement a paperless workflow system integrated with enterprise document imaging software, improving operational efficiency and reducing manual processing.

Maintained and enhanced existing n-tier database applications, delivering performance improvements and defect resolution in a production environment.

Managed development scheduling and deployment activities while reporting directly to the company’s VP, ensuring timely delivery of business-critical system updates. Airline Flight Operations Systems Consultant

Sabre

Feb 1999 - Oct 2000 (1 year 9 months)

Consultant on Sabre’s Airline Multi-Platform Systems (AMPS) team supporting mission-critical flight operations and crew systems for American Airlines.

Enhanced and maintained multiple enterprise client/server applications using PowerBuilder (PFC), PowerJ, and Visual C++ in object-oriented architectures.

Designed and delivered product enhancements that improved system performance, operational 8

efficiency, and end-user satisfaction in high-volume airline environments.

Developed the FMLA Reporting module for American Airlines, automating compliance reporting and reducing manual processing.

Designed and built Flight Service Business Review (FSBR) GraphBuilder v1.0–1.2 and FSBR Statistical Compiler v1.0 under aggressive deadlines, enabling data-driven operational analysis.

Supported front-end applications integrated with DB2, Oracle, and MS SQL Server back-end systems across distributed enterprise environments.

Collaborated with geographically distributed development teams, delivering solutions in a large-scale, multi-system airline infrastructure.

Senior Human Resources Systems Analyst

Pier 1 Imports

Feb 1997 - Feb 1999 (2 years 1 month)

Sole technical owner for custom HR systems and reporting solutions supporting the corporate Human Resources department and internal business users.

Designed and developed enterprise client/server HR applications and ad hoc reporting tools using PowerBuilder 5 (PFC), Oracle RDBMS, Infomaker, SQL, and Clipper.

Designed and implemented the FMLA status reporting system, improving compliance tracking and reducing manual HR reporting processes.

Developed and managed bolt-on client/server applications integrated with PeopleSoft ERP (Oracle 8 schema), extending core HR functionality without disrupting enterprise systems.

Led the migration of dozens of legacy Clipper 5.2 applications and mainframe reports to a modern client/server architecture, improving system usability, maintainability, and data accessibility. Systems Programmer Analyst (Contractor)

United Insurance Companies Inc. (UICI)

Aug 1996 - Feb 1997 (7 months)

Supported and enhanced the field agent management system used by United Group Association, working with Clipper 5.2, R&R Report Writer, and SixDriver multi-dimensional database systems.

Designed and developed programs that generated insurance premium rate calculations distributed to agents nationwide, ensuring accuracy and consistency in pricing data.

Contributed to team-based development efforts to deliver system enhancements and meet project deadlines in a production insurance environment.

Participated in the migration of legacy Clipper applications to PowerBuilder 5 and MS SQL Server, supporting the organization’s transition to modern client/server architecture. 9

Senior Database Systems Programmer

Christian Coalition of America

Feb 1994 - Aug 1996 (2 years 7 months)

Maintained and enhanced a national donor database platform supporting large-scale fundraising operations, using Advantage DBMS, Clipper, FoxPro, and Visual Basic.

Designed and developed the organization’s first multi-user national donation tracking system, improving data accessibility, reporting capability, and operational coordination across locations.

Supported database integrity, reporting processes, and application reliability for a high-volume transactional data environment.

Provided technical support for network, PC, and PBX systems serving 100+ users across headquarters and field offices, ensuring operational continuity. Education

ECPI University

AAS, Computer Science

1993 – 1995 Graduated Magna Cum Laude

Tidewater Community College

1993 - 1994

Licenses & Certifications

ASP.NET MVC: HTTP Request Life Cycle – LinkedIn

Java Certified Developer 2006 (Learning Tree)

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