Aspiring Medical Assistant with Strong Patient Care Skills

Mandy Stottele

Lakeland, FL

813-***-**** *************@*****.***

SUMMARY

Dedicated student receiving a diploma from Florida Technical College’s Medical Assistant training program. Skilled at administering injections, taking vital signs, and communicating with patients. A customer service professional who shows attentive care to all customers. Passionate about high quality patient care, looking to bring vocational training into the healthcare field as a medical assistant.

EDUCATION

Diploma: Medical Assistant Technician Expected 3/2026 Florida Technical College- NUC University Lakeland, FL

• President's List Recipient

CERTIFICATIONS / LICENSE

National Certified Medical Assistant (NCMA) Expected 2/2026 Basic Life Support (BLS) 9/2025

SKILLS

• Aseptic Technique

• Injections

• Use of PPE

• Surgical Tray Set Up

• Empathetic

• Vital Signs

• Patient Preparation for Examination

• Appointment Scheduling

• Phlebotomy

• Customer Service

• Performing EKGs

• HIPAA Trained

• Medical terminology

• Front Desk Duties

• Leadership

EXPERIENCE

Student Assistant 10/2025- Present

NUC- Florida Technical College Lakeland, FL

• Assist the receptionist with front desk duties, including signing in students, answering basic inquiries, and maintaining a welcoming environment

• Interact and communicate effectively with staff and faculty, helping to coordinate tasks and support daily operations

• Deliver mail and packages to appropriate departments, ensuring timely and accurate distribution

• Support faculty by making copies, preparing classroom materials, and organizing resources needed for instruction Hostess/ Prep Cook/ Dishwasher 4/2023- 2/2024

Peach’s Restaurant Bradenton, FL

• Greeted and seated guests in a friendly and efficient manner, creating a welcoming dining experience and managing table flow during peak hours

• Answered incoming calls and scheduled reservations, coordinating with the front-of-house team to maintain smooth service operations

• Assisted in food preparation while strictly adhering to health and safety standards, including proper food handling and sanitation procedures

• Maintained cleanliness and organization in the kitchen by washing dishes, restocking supplies, and supporting overall kitchen efficiency

Houskeeper 1/2020- 1/2021

Quality Inn Lakeland, FL

• Cleaned and maintained guest rooms to high standards of cleanliness and comfort, ensuring a welcoming environment for all guests

• Delivered friendly and attentive customer service, promptly addressing guest requests and contributing to positive guest experiences

• Monitored and restocked supplies and amenities to maintain inventory levels and support smooth hotel operations

• Demonstrated strong hospitality skills, working efficiently both independently and as part of a team to uphold hotel quality standards

Stay At Home Mom 12/2006- 1/2020

Lakeland, FL

• Homeschooled four children, designing and delivering educational activities and organizing enriching excursions to support diverse learning experiences

• Managed all household duties including meal preparation, cleaning, and maintaining a safe, organized living environment

• Oversaw household finances and budgeting, ensuring efficient allocation of resources and timely payment of bills

• Developed strong multitasking, planning, and organizational skills through balancing educational, domestic, and financial responsibilities

Contact this candidate