Operations Supervisor with Team Leadership Experience
Resume:
Nicole Rue
Jonesboro, GA *****
818-***-**** - *********@*****.***
Summary
Dynamic Operations Supervisor with a proven track record at FedEx and DHL Supply Chain, excelling in employee training and operational performance. Skilled in workforce scheduling and inventory management, I effectively enhanced team productivity and streamlined processes, fostering a collaborative environment that drove success. Committed to achieving organizational goals through strategic task assignment and mentorship.
Skills
• Employee training • Operational performance
• Workforce scheduling • Task assignment
• Inventory management • Material handling
Experience
07/2025 to 01/2026 Operations Supervisor
DHL Supply Chain – Jackson, GA
Supervised daily operations, ensuring compliance with safety protocols and efficiency standards.
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Mentored staff in best practices, fostering a culture of continuous improvement and teamwork.
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Coordinated cross-functional teams to achieve operational goals and meet service level agreements.
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Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
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Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
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Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
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Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
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12/2023 to 07/2025 Operations Supervisor
Fedex Supply Chain – Jackson, GA
Trained new employees on proper job functions and company policies and procedures.
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Prepared reports on operational performance metrics and presented them to management team.
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Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
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Assisted in the hiring process by conducting interviews and making recommendations for new hires.
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• Provided support to other departments as needed to meet organizational goals.
• Trained, mentored and motivated employees to maximize team productivity. 05/2020 to 11/2023 Workflow Planner
Fedex Supply Chain – Union City, GA
• Distributed work orders to departments.
• Managed movement of materials and product through production. Used daily system logs to document production information, discussing issues with management.
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05/2018 to 05/2020 Forklift Operator
Fedex Supply Chain – Union City, GA
Adhered strictly to company policies concerning operation of material handling equipment.
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• Inspected loads prior to lifting to determine weight distribution and stability. Complied with safety regulations at all times while operating heavy machinery like forklifts.
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Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
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Followed standard work instructions accurately when picking, sorting, staging and scanning products.
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07/2016 to 05/2018 Forklift Operator
DHL Supply Chain – Union City, GA
Complied with safety regulations at all times while operating heavy machinery like forklifts.
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Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
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Followed standard work instructions accurately when picking, sorting, staging and scanning products.
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Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
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• Transported material to correct locations and documented inventory changes. Moved freight, stock and other materials to and from storage and production areas and loading docks.
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01/2000 to 06/2016 Office Manager
Patt's Welding & Fabrication – Wilson, LA
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
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• Processed payroll accurately ensuring all employees were paid on time.
• Reviewed contracts for accuracy prior to signing off on behalf of the company.
• Ordered supplies and equipment to maintain adequate inventory levels. Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
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06/2007 to 02/2016 Assistant Manager
Best Western Hotel – Morrow, GA
• Supervised daily operations including scheduling shifts, assigning duties.
• Monitored employee attendance records, timekeeping, and payroll information. Resolved customer inquiries and complaints requiring management-level escalation.
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Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
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Education and Training
05/1991 BBA: Accounting
Southern University - LA
Education and Training
other
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