Administrative Professional with Compliance Focus

LINDA W. WHITE

*** ****** ****, ***** ***** NC **801 252-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Currently attending Edgecombe Community College on my last semester in IT. I have two more classes and I will be certified to start my new career. I am eager and ready to learn and conduct risk assessments and security audits for various clients, as well as, investigate incidents caused by malicious activities, and identify false positives. EXPERIENCE

Pfizer Pharmaceutical

(Actalent Services)-Document Specialist August 2024-Current

• Providing audit support for physical batch records request-Using P-Logs system, Digital on Demand, OpenContent Management Suite (RDocs), Batch Tracker, Excel, Citrix and Live Dashboard with Power Bi

• Deleting and Completing Red Lines on documents to make sure they are showing up on documents.

• Contributing to the completion of project milestones and organize own work to meet project task deadlines

• Maintaining the operations of the physical records room regarding archiving, indexing and retrieval of critical and no-critical physical records

PNC Bank

Quality Analyst – HMDA (Home Mortgage Disclosure Act) November 2019 – August 2024

• Identifying LAR changes needed, and making the appropriate updates in RATA/CRAWiz

• Data validations, review transactions for compliance and regulatory filings using the following systems: Comply

(RATA), APS, OLNACS, Letter Writer, Empower and LEXI

• Identifying and escalating any negative trends that we are seeing, so we can make process improvements, or communicated to LOB and Compliance partners for up-front process improvements

• Collaborating with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.

• Developing organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.

• Adhering to deadlines in optimizing regulatory and operational performance. Underwriting Analyst September 2017 – November 2019

• Reviewed paystubs, W2’s, tax returns, retirement statements, and other income related documents to determine an applicant’s annual income, as defined by policy and procedure

• Performed basic due diligence, including reviewing relevant forms, providing analysis and ordering reports

• Assisted in the underwriting process by ensuring the accuracy and/or completeness or relevant information and documents

• Performed basic financial analysis, such as cash flow and collateral analysis

• Researched/responds to internal/external customer questions and inquiries Quality Analyst Coordinator March 2012 – September 2017

• Worked with governance functions (compliance, audit, risk etc.) for questions on interpretation of policy and regulations

• Generated reports for distribution to various users in the organization, customers, or suppliers

• Participated in supplier quality improvement initiatives; works with suppliers to develop and improve incoming quality levels

• Provided conclusions and recommendations for issues and/or continuous improvement projects

• Executed of oversight processes to test and evaluate internal controls and quality within the operation environment. Compliance and Control May 2010-March 2012

• Consult with management in the development of policies and procedures to ensure compliance with Home Mortgage Disclosure Act (HMDA)

• Review and compared information from the Loan Application Register (LAR) submission to Fed using HOST, ACLS and APPS

• Ensure a balance between increased processes for the identified risks and the impact on RBC Clients service standards

Communications March 2008-May 2010

• Maintain effective relationship and communication with business management and clients using HOST

• Handle all Appraisal Disputes with effective relationships and communications with vendors

• Clear up Missing Critical Document (MCD’s) and identify errors with tracking which avoided negative impact to bankers and provide accurate information when taking calls RELC/Doc Prep Processor II January 2006-March 2008

• Communicate between personal banker, attorney, closing coordinators, pre-closing, underwriters, post-closing and quality assurance teams to ensure smooth transition to closing and a positive customer experience

• Prepare and review documents for deliver within time requested, using LASERPRO, HOST, ACLS and LoanCenter

• Accomplish several tasks at once with a strong attention to detail and work in a fast paced, customer oriented, stressful changing environment

Consumer Loan Specialist October 2004-January 2006

• Analyze the package for adherence to credit policies and insure the loan was booked as it was approved

• Code documents and making necessary inputs to the HOST, ACLS and CAR systems

• Review new loan packages on a daily bases to determine the quality and extent of the required documentation Filming and Scanning Department August 2002-October 2004

• Filmed and Scanned documents in a timely manner making sure each document is captured in the screen

• Used Ten-Key strokes in a fast pace

• Labeled CD’s and Films as they were processed and stored them in the correct area SKILLS & QUALIFICATIONS

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• CTI-120-OL1 Network & Sec

Foundations – (Fall 2024) Grade (B)

• CTI-141-OL1 Cloud & Storage Concepts (Fall 2024) Grade (B)

• CTS-115 OL1 Info Sys Business

Concepts (Fall 2024) Grade (A)

• NET-125-OLI Introduction to Networks

(Spring 2025 Grade B)

• CTS-120 OL1 Hardware/Software Support (Fall

2024) Grade A

• CTI-140-OLI-Virtualization Concepts (Spring 2025 Grade A)

• Risk management strategies • Excellent written and verbal communication

• Excellent communication skills • Able to effectively prioritize workload under pressure

• Strong sense of banking ethics • Excel and Access Data Entry

• Works towards goals individually and as

a team to increase productivity

• High attention to detail while utilizing strong

analytical skills

• NOS-230—OL1-Windows

Administration 1(Spring 2025 Grade A)

EDUCATION

Edgecombe Community College, Tarboro, NC

Certification for IT, (TBA 2025)

North Carolina Wesleyan College, Rocky Mount NC

Bachelor’s of Science in Business Administration, August 2016 Wilson Technical Community College, Wilson NC

Office Systems Technology Associate Degree, August 2004 Certificate in a Management, May 2009

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