Multifaceted Customer Service and Operations Professional
Resume:
Ameerah Abdullah
Greenfield, WI *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Delivery Driver
UPS, Amazon Flex, DoorDash, and Uber Eats-Milwaukee, WI June 2022 to Present
I deliver for UPS. I previously delivered for Amazon Flex. I've picked up orders from stores and restaurants, and delivered them to the customers for Door Dash
Commercial and Residential Cleaner
Princess Cleaning Service-Milwaukee, WI
May 2018 to Present
I maintain my very own clients through my self owned cleaning business where I clean homes and offices Pharmacy Tech
Walgreens-Milwaukee, WI
October 2023 to February 2024
• Assisted pharmacists in accurately dispensing medications to patients, ensuring adherence to dosage instructions and safety protocols
• Prepared sterile products including IV solutions and compounded medications following aseptic techniques and proper handling procedures
• Operated computer systems to enter prescription information accurately into the pharmacy database system
• Supported pharmacist in performing final checks on filled prescriptions before they were dispensed to ensure accuracy and patient safety
Warehouse Worker
Target Distribution Center T0557-Oconomowoc, WI
January 2022 to August 2023
• Stacked merchandise onto pallets
• Loaded loose merchandise or pallets onto trucks
Executive Assistant Housekeeper
Drury Hotels-Milwaukee, WI
September 2019 to October 2022
• Inspected clean rooms
• Conducted interviews
• Trained new employees
• Assisted with guests requests
• Kept detailed inventory of items left by guests
Housekeeping Supervisor
Holiday Inn-Milwaukee, WI
March 2019 to June 2019
• Trained new employees
• Inspected cleaned rooms
• Conducted interviews
• Cleaned rooms when necessary
• Organized closets
• Gave directions to housekeepers
Inspector/ Trainer
Marriott Downtown-Milwaukee, WI
March 2016 to October 2018
• Cleaned rooms during guest stays and after checkout
• Performed houseman duties when necessary
• Cleaned public areas
• Inspected cleaned rooms
• Trained new housekeepers
Cleaner
Drummer Cleaning-Mankato, MN
June 2015 to September 2015
• Cleaned dorm rooms after students went home
• Cleaned newly built apartments
Store Associate
Reynold's Northern Pasty Shop-Milwaukee, WI
November 2013 to March 2014
• Handmade pasties
• Wrapped and packaged cooked pasties
Bagger/Cart
Woodman's Grocery-Oak Creek, WI
March 2013 to June 2013
• Bagged customers' groceries
• Pushed cart into store from outside
• Stocked shelves
Receiving Associate
Burlington Coat Factory-Milwaukee, WI
October 2012 to February 2013
• Unloaded shipments from trucks
• Unboxed merchandise
• Tagged clothing and hung it on racks to go out onto the sales floor Production Worker
Jack Link's-North Mankato, MN
November 2011 to January 2012
• Worked on an assembly line
• Made sure food products were packaged properly
Housekeeper
Best Western Inn Towne Hotel-Milwaukee, WI
April 2011 to June 2011
• Cleaned rooms during guest stays and after check outs
• Responded to guest requests for extra towels and other necessities
• Replaced missing or out of date items in rooms
Sales Associate
Walmart-Milwaukee, WI
October 2010 to April 2011
• Assisted customers in fitting rooms
• Answered incoming store calls
• Paged associates for customer assistance
• Kept department in order
Laundry/Housekeeping
Clarion Hotel-Milwaukee, WI
March 2009 to August 2009
• Washed, dried, and folded hotel linens and towels
• Changed soiled linens, emptied trash, and cleaned bathrooms
• Carried linens and towels to rooms and gym using wheeled carts Teachers' Assistant
Salam School-Milwaukee, WI
April 2008 to November 2008
• Coordinated with teachers to assist with classroom activities.
• Supervised students in classrooms, hallways, cafeteria, playground, and on field trips.
• Filled in for absent teachers.
• Provided extra assistance to students with language barriers.
• Provided afterschool tutoring.
Cashier
One Hour Martinizing-Milwaukee, WI
January 2006 to September 2006
• Assisted customers in dropping off and picking up dry cleaning orders
• Marked articles of clothing with coded tags
• Sorted cleaned clothes and assembled and bagged clothing orders
• Placed orders on conveyer belt and logged locations into computer Sales Associate
Dollar Tree-Brown Deer, WI
November 2005 to January 2006
• Greeted customers
• Assisted customers in finding merchandise
• Maintained clean and orderly checkout area
• Stocked shelves and organized store aisles
Data Entry
Capital Returns Inc-Milwaukee, WI
March 2004 to August 2004
• Sorted out returned pharmaceutical products
• Data entry
• Determined whether or not products were still viable for patient consumption Hospital Services Advocate
Blood Center of Southeast WI-Milwaukee, WI
July 2003 to October 2003
• Took orders via fax and phone for blood
• Filled orders from hospitals and other blood centers
• Prepared invoices and shipping documents
• Packaged and shipped orders to requesting facilities Blood Bank Lab Assistant
St. Luke's Medical Center-Milwaukee, WI
August 2000 to July 2003
• Kept supplies ready for lab technicians
• Kept track of daily inventory and ordered blood when supply was low
• Answered phone calls from physicians, surgeons, and other hospital staff
• Routed blood and blood products to appropriate locations Patient Access Representative
Shafi Medical Center-Milwaukee, WI
March 2000 to July 2000
• Prepared rooms for patient examinations.
• Recorded patients' medical history and took vitals.
• Cleaned rooms and instruments after visits.
• Scheduled appointments and maintained and update appointment calendars.
• Filed patient charts after appointments.
• Operated telephones to answer, screen, and forward calls, providing information, taking messages, and schedule appointments.
Store Associate
Jo-Ann Fabric and Craft Stores-Glendale, WI
September 1997 to March 2000
• Ran cash register
• Assisted customers with fabric cutting and other craft ideas Education
High School diploma
St. Joan Antida High School-Milwaukee, WI
August 1996 to May 1999
High school diploma or GED
Some college
Skills
• Warehouse Distribution Experience
• Hotel housekeeping management
• Residential Cleaning
• Training & development
• Microsoft Powerpoint
• Records management
• Order fulfillment
• Box truck
• Load & unload
• Achieving HIPAA compliance
• Kronos
• Delivery driver experience
• Quality management
• Supervising experience
• Windows
• Communication skills
• Medical scheduling
• Computer skills
• Clinical documentation
• Laundry
• Waste removal
• Customer relationship building
• Conflict management
• Schedule management
• Field operations experience
• Computer literacy
• Customer support
• Customer inquiry handling
• Pharmacy technician experience
• GPS
• Grammar Experience
• Team development
• Research
• Patience
• RF Scanner
• Interpersonal skills
• Heavy lifting
• Office experience
• Order Picking
• Materials handling
• Order Picker
• Pallet jack
• Budgeting
• Commercial cleaning
• Decision making
• Cleaning
• Materials Handling
• Customer service
• Automotive repair
• Teamwork
• Team management
• Visual merchandising
• Calendar management
• Microsoft Office
• Hand tools
• Office cleaning
• Shipping & Receiving
• Organizational skills
• Store management
• Bluebeam
• Car wash
• Microsoft Outlook
• Process improvement
• Employee evaluation
• Pallet Jack
• MICROSOFT WORD (10+ years)
• Construction
• Proofreading
• Pricing
• Filing
• English
• Operations management
• Administrative experience
• Sales
• Working with people with disabilities
• Distribution center
• Continuous improvement
• Packaging
• Housekeeping management
• Driving
• Multitasking
• Client interaction via phone calls
• Google Docs
• Warehouse experience
• Coaching
• Analysis skills
• Quality control
• Hospital experience
• Quality assurance
• Clinic
• Merchandising
• Assembly
• Clerical experience
• AutoCAD
• Sanitation procedures
• Luxury home housekeeping
• Residential cleaning
• Single-family home housekeeping
• Typing
• Medical office experience
• Warehouse Experience
• Retail math
• Hospitality
• Route driving
• Sewing
• Math
• Custodial experience
• Order picking
• Inventory Control
• Retail store cleaning experience
• Cash application
• Detailing
• Account reconciliation
• Multi-line phone systems
• Restaurant experience
• Lawn care
• Shipping & receiving
• Property management
• Leadership
• Home Care
• Primary care
• Oven cleaning
• Vacation rental housekeeping
• Laboratory procedures
• Culinary experience
• Personal Assistant Experience
• Team leadership
• Inventory management
• Truck loading and unloading
• Retail sales
• Teaching
• Housekeeping and hospitality (10+ years)
• Construction estimating
• Managing patient records
• Dependability
• Attention to detail
• Time management
• Van driver
• Mowing
• Patient interaction
• Problem solving
• Professional development support
• Mobile devices
• Customer communication
• Project management
• Outdoor work
• Residential painting
• Inventory control
• CPT coding
• Infection control
• Unloading
• Writing skills
• Laboratory experience
• POS
• Cash register
• Hotel experience
• Floor care
• Management
• Mopping
• Cash handling
• Order entry
• Microsoft Excel
• Interviewing
• Blueprint reading
• Processing cash transactions
• Manufacturing
• RF scanner
• Data entry
• Vital Signs
• Appointment scheduling
• Hotel management
• Warehouse sorting
• Retail management
• Computer operation
• Customer Service (10+ years)
• Fashion retail
• Workday
• Phone etiquette
• Hospitality management
• Professionalism
• Maintaining patient confidentiality
• Adaptability
• Financial services
• Managing cleaning or sanitation teams
• Hospital Experience
• Proactiveness
• Microsoft Word
• Plant identification
• Insurance verification
• Load & Unload
• Front desk
• Caregiving
• Basic math
• Assistant manager experience
• Vital signs
• Mentoring
• Janitorial experience
Languages
• English
Certifications and Licenses
Non-CDL Class C
July 2018 to July 2026
Driver's License
July 2018 to July 2026
CDL A
Class D
Pallet Jack Certification
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