Administrative & Operations Coordinator with Excel Proficiency

SOPHIYA MICHAEL DSOUZA

***************@*****.*** +91-702******* Ghatkopar West, Mumbai

Objective

To work hard and upgrade my knowledge and skills for the improvement of the organization and self. Looking for an opportunity in a growth-oriented company to contribute effectively while enhancing my career.

Education

•B.Com - Mumbai University, 2022

•H.S.C. - Maharashtra State Board, 2012

•S.S.C - Maharashtra State Board, 2010

Strengths

•Quick learner, creative and imaginative

•Self-motivated, honest and adaptable to any atmosphere

•Disciplined and determined

•Proficient in Microsoft Excel

•Excellent relationshipSpeople management skills

•Adaptability to multicultural situations

Experience

Admin Executive - Financial Planning Academy (Dec 2024 – July 2025)

•Handled admission process and fees collection

•Updated attendance, enrollment, and installment sheets

•Scheduled lectures in the portal and coordinated with faculty

•Maintained trainer tracking and student records

•Solved student queries and supervised college activities

Backend Executive - NELTAS (Path to Educational Excellence) (July 2021 – Jan 2022)

•Prepared address labels and processed Amazon orders

•Handled email, WhatsApp, and phone queries

•Sorted and dispatched certificates

•Proctored exams and followed up with parents for admissions

TelecallingSAdmission Counselling - Education Overseas Consultancy Pvt. Ltd. (Sept 2020 – March 2021)

•Called NEET students and provided information on abroad universities

•Guided interested students through admission and document process

Operation Executive - RichFeel HealthSBeauty Pvt. Ltd. (Personal Care Division) (Jan 2017 – July 2019)

•Prepared daily, weekly, and monthly sales/MIS reports

•Managed travel expenses, tickets, and reimbursements

•Maintained HR operations including attendance, offer/appointment letters

•Acted as a bridge between HR and Sales teams

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