Entry-Level Customer Support & Technical Help Specialist

Livi Flavien

New Dock Road,

Vieux Fort, Saint Lucia

************@*****.***

Mobile Number: +1-758-***-****

Profile

Motivated and reliable entry-level professional with a strong interest in customer service and technical support. Brings hands-on experience with computers, troubleshooting, and customer interaction. Known for a positive attitude, fast learning ability, and commitment to delivering excellent service in fast-paced environments.

Education

Micoud Secondary School (2015-2020)

AIM University (2020-2021)

Qualifications

School Attendance Certificate

Google Certificate – Technical Support Fundamentals

Customer Service Certificate

Legal Administrative Assistant Training Diploma

Relevant Subjects:

English

Mathematics

Integrated Science

Principles of Business

Office Administration

Building & Furniture Technology

Technical Drawing

Skills

Customer Service & Client Support

Basic Technical Support & Troubleshooting

Computer & PC Navigation (Multi-window environments)

Clear Verbal & Written Communication

Record Keeping & Data Accuracy

Problem Solving & Conflict Resolution

Time Management & Reliability

Physically Fit for Active Roles

Highly Customer Oriented

Volunteer Work History

Customer Service Representative (Training)

Avis Rental

Assisted customers with inquiries and service needs

Maintained a professional and helpful attitude

Supported daily operations in a customer-facing environment

Technical & Job Training

Computer World

Gained hands-on experience with computers and basic troubleshooting

Assisted with system setup and technical support tasks

Volunteer & Practical Experience

Phone Repairing (basic diagnostics and repairs)

Plumbing Assistance

Construction Support

Interest

Fitness & Gym Training

Content Creation

Photography

Reading

Drawing & Painting

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