Customer-Focused Logistics and Support Professional

Michael Hudson

*************@*****.*** Saint Louis, MO, US 314-***-****

WORK HISTORY

Customer Service Representative at Lincare - Medical West November 2021 - February 2022 (0.5 Year)

Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs

Driver Technician - Medical at Lincare - Medical West June 2021 - April 2022 (1 Year)

Deliver medical equipment and supplies to customers in a safe, courteous, and timely manner Instruct patients on the safe and appropriate use of medical equipment Follow patient orientation checklists during delivery and training of new patients Conduct daily deliveries Adhere to assigned routes and time schedules Abide by all transportation laws and maintain a safe driving record Inspect delivery vehicle and ensure the safety of the loading and unloading process Establish and maintain outstanding relations with customers and internal team members Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols Work on-call during evening and weekend hours to address any patient medical emergencies

Staging Technician Building Service Coordinate at Beck Flavors September 2019 - May 2021 (2 Years)

Pick and stage partial and bulk quantities of raw material products according to production batch records. Use batch sheets to pull jobs, visually check materials, enter lots, item numbers and quantities. Follow GMP and HAACP guidelines to ensure food safety rules are met. Completes batch sheets according to Good Documentation Practices (GDPs).Follow department SOPs Forms and support efforts in general housekeeping. Help maintain a safe working environment by complying with company and state regulations. Operates standard warehouse equipment

(manual and electric pallet jacks, pallet wrapper, sit-down forklifts, stand-up reach trucks) while abiding by OSHA warehousing equipment regulations and guidelines. Perform additional duties as assigned.

Environmental Technician Warehouse Worker at Stericycle October 2015 - January 2019 (3.5 Years)

Performs routine and frequent manual and heavy labor tasks to properly consolidate, treat, store, pack, transport and or dispose of hazardous medical waste in accordance with environmentally responsible and cost effective practices and ESOL policies, practices and procedures. Segregate and package material for transport along with completion of required paperwork in accordance with appropriate regulations and Customer Stericycle policies, practices, and procedures. Assist in maintaining inventory and storage of hazardous materials in accordance with appropriate regulations and Stericycle policies, practices, and procedures. Follow all Health Safety Job Safety Analysis (JSA s) procedures as outlined in Stericycle procedures and policies. Operate fork trucks and other heavy equipment to assist in the movement of containers to storage, treatment, and or loading unloading of trailers. Complete paperwork legibly, accurately, and in a timely manner. Perform other duties as assigned by management. Line Cook Prep Cook at Urban Chestnut Brewing Company September 2013 - October 2015 (2.5 Years)

ServSafe certified Line and Prep cook. Experienced cook who can handle working across all stations in a fast-paced kitchen. Ability to follow recipes and prepare fresh dishes. Works diligently and independently in Chef(s) absence. Keeps cooking stations stocked, especially before and during prime operation hours. Works to minimize waste. Completes food preparation and presentation to ensure quality and restaurant standards. Excellent time management skills and positive communication with all staff.

Quality Control Inspector at KeHE Distributors

August 2010 - September 2013 (3.5 Years)

Conduct inspection of product and or process as assigned. Record inspection data per procedures. Escalate all quality issues identified in the production process to Quality Supervisor. Perform activities to process defective materials identified through inspection processes according to procedures. Contribute to development of Work Instructions and Procedures. Ensure the proper documentation is in place and followed. Offer suggestions to improve processes, and may participate in continuous improvement teams. Performs other duties assigned by management representatives

Warehouse Worker Forklift Operator at Cabka North America October 2007 - August 2010 (3 Years)

Organize shipping area Assemble products (pallets) Package Samples for customers for future sales Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0 incident rate. Banded, wrapped, packaged and cleaned equipment. Verified and recorded the count and condition of cargo received. Used propane forklift to load trailer at warehouse. Loaded flat bed by forklift and hand truck.

EDUCATION

Parkway South High School - High School

Graduated 1991-01-01

General Studies

Saint Louis Community College - Bachelors Degree

Graduated 1992-01-01

Business Management

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