Administrative Support Specialist with IT Troubleshooting Skills

Objective:

To obtain a position utilizing my skills, experience, and excellent work ethic with an employer who expects and rewards exemplary work.

Skills:

-Administrative experience -Customer service skills

-Communication skills -Time management skills

-Proficient in Microsoft Office -Critical thinking skills

-Technical support experience -Troubleshooting skills

Experience:

Lowe's

Indianapolis, IN (Remote)

Installation Support Specialist

-Answered calls and made outbound calls to customers, stores, and service providers.

-Managed installation projects including scheduling and troubleshooting.

-Addressed problems related to installations.

-Supported logistics for various home improvement services.

Associates in Rehabilitation Medicine

Oak Lawn, IL

Medical Billing Associate

-Used diagnosis and treatment codes to create and submit reimbursement claims.

-Reviewed codes and claims to ensure accuracy and represent the level of care provided.

-Communicated with providers, coders, and insurance companies to work out any discrepancies.

-Worked with patients to get reimbursement for remaining costs uncovered by insurance.

-Communicated with medical providers and insurance companies to get pre-authorization.

Kelly Services

Mokena, IL

Administrative Assistant

-Performed routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing paperwork and providing information to callers.

-Scheduled and confirmed client appointments and meetings.

-Maintained records, correspondence, and files in databases.

-Received messages from customers and routed calls to appropriate employees.

Education and Training:

Tinley Park High School, Tinley Park, IL

-High School Diploma

Contact this candidate