Production Manager / Supervisor with 7 10 Years Leadership Experience
Resume:
SILVINO FONTES
Taunton, MA, ***** Cell: 508-***-**** Email: *************@*******.***
Production Manager/Supervisor
SUMMARY
Dedicated Manager/Supervisor and effective leader who are accountable, who excel at using established methods to successfully cut costs, increase productivity and better service provided. Assertive and enthusiastic, with extensive experience and knowledge in leadership of dealing and challenging employees to improve the promised deliverable.
SKILLS
Training/Mentoring
Team building/ Supervisor
Strategic planning/Mediator
Negotiations expert
Process improvement
Fluent in Cape Verdean Creole, Portuguese, Spanish and English
Excellent oral, written and electronic communication skills
Proficient at learning new concepts quickly, multitasking and time management
Strong interpersonal communication
Experienced in shipping and receiving
Highly skilled in quality control and attention to detail
Volunteer (community and elderly services)
Customer service experience
WORK EXPERIENCE
Site Sanitation Manager, Moura’s Cleaning Services-MCS
Managed a team with 34 employees at Fireking Baking Company as a contractor
Created shift schedules and accommodation for staff
Communicated with building administrator about any changes in the schedule
Participated in the daily and weekly meetings as necessary
Trained new employees on Alchemy, the importance of PPE’s and Safety-LOTO
Updated a Master schedule daily, weekly and Monthly as necessary
Ordered supplies, uniforms, parts for machines and chemicals as needed
Made sure feedback flowed between Fireking Leadership, MCS and employees
Reported daily operations to MCS
Communicated with MCS about any challenges throughout the day
Inspected equipments with FSQ daily
Oversaw daily operations in the Facility
Accountability and equality to the entire team
Created a unique and positive culture in the Department
Ensured that Health and Safety rules were followed during production processes
Recognized and promoted good behavior individually and within a group
Implemented one on one for leadership team members
Assessed employees and evaluated their SWOT and monitored their progress
Coaching, counseling and discipline employees
Conducted annual reviews for staff performance
Production Manager, Home Market Foods/Norwood
Supervised a team with over 60 people at HMF
Oversaw daily operations in the Facility
Implemented and reinforce Company’s Policies and procedures
Supported outsider contractor with Staffing and Sanitation Process
Created shift schedules and accommodation for staff
Prepared service reports for daily, weekly and monthly schedules
Ensured that all production areas and equipments are clean and neat
Performed equipments inspections before and during Pre-ops
Monitored how employees organize their workflows
Inspected ingredients and communicated with R&D/FSQ Department
Ensured that Health and Safety rules were followed during production processes
Conducted inspections and addressed any quality issues or deviations
Attended Leadership daily Meetings and Consolidated WR in D365
Accountability and equality to the entire team
Created a unique and positive culture in the Department
Recognized and promoted good behavior individually and within a group
Trained employees as needed and implemented one on one for leadership team
Assessed employees and evaluated their SWOT and monitored their progress
Coaching, counseling and discipline employees
Conducted annual reviews for staff performance
Supervisor, Blount Fine Foods/Fall River
Supervised a team with 40 people overnight at BFF
Created shift schedules and accommodation for staff
Prepared service reports for daily, weekly and monthly schedules
Ensured that all production areas and equipments are clean and neat
Performed equipments inspections before and during the processes
Monitored how employees organize their workflows
Inspected ingredients and communicated with Prep/FSQ Department
Ensured that Health and Safety laws were followed on the production processes
Conducted inspections and addressed any quality issues or deviations
Attended employees daily needs
Made sure feedback flowed between departments and employees
Accountability and equality to the entire team
Created a unique and positive culture in the Department
Recognized and promoted good behavior individually and within a group
Trained employees as needed
Assessed employees and evaluated their abilities, strengths, weaknesses and monitored their progress
Coaching, counseling and discipline employees
Enforcing systems, policies and procedures
Conducted annual reviews for staff performance
Supervisor, Community and work services (CWS) Boston
Supervised a team with 8 or more people
Resolved issues and conflicts quickly and effectively
Set directions and guide them through the shift
Assessed employees and evaluated their abilities, strengths, weaknesses and monitored their progress and maintained positive relationships with clients
Worked with employees to challenged them, improved and overcome weaknesses
Ordered supplies for janitorial
2024-2025
2024-2025
2020-2024
2016-2019
Account Manager, Healthcare Services Group, Inc./Boston
2012-2016
Managed a team of ten (10) employees
Created shift schedules for staff
Networked and maintained positive relationships with clients
Prepared service reports for daily, weekly and monthly schedules
Resolved issues and conflicts quickly and effectively
Ordered supplies for house keeping
Handled all shipping and receiving of linens for the department
Kept stock/ inventory of all chemicals, uniforms, and linens
Assured all products in stock where properly labeled and in assigned locations
Handled all scheduling
Assisted with repairs, power outages and first response to leaks and floods
Coordinated staff to complete shoveling of the property and assisted when needed
Helped perform maintenance of the building and system equipment
Teacher and Volunteer, Red Cross, Praia/Cape Verde
2004-2008
Taught Math, Science and Portuguese
Created a safe and healthy environment for students
Helped with stretching and other gentle exercises
Motivated a mental stimulation games such as bingo, play card, domino
Performed activities with musical entertainment
Challenged discussion groups (books, films, current events)
Helped with holiday and birthday celebrations
Planned local outings
EDUCATION/
TRAINNING
ERP/D365 training and course
Home Market Foods, Norwood MA
HACCP training and course
Home Market Foods, Norwood MA
Alchemy training and course/Leadership Courses
Moura’s Cleaning Services, Braintree MA
Master’s Degree in Business Administration-MBA
2025
2025
2025
2016
Cambridge College, Cambridge MA
Bachelor’s Degree in Geology
2008
University of Cape Verde, Praia, Cape Verde
Contact this candidate