Multifaceted Cleaning and Customer Specialist
Resume:
Yolanda Smith
Hermitage, TN *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Residential/Commercial Cleaner
Molly Maid-Old Hickory, TN
July 2024 to October 2025
Common tasks: Dusting, vacuuming, mopping, making beds, laundry, garbage removal, sanitizing bathrooms and kitchens, removing stains and mold.
Cleaning techniques: Expertise in cleaning techniques, organization, and attention to detail Meeting client needs: Accommodating customer needs, following client requests, and communicating professionally
Merchandise Lead
Gabe*s-Madison, TN
November 2023 to July 2024
Responsible for strategizing merchandise methods to reach sales performance targets. Help to assist the consumers in choosing the best products according to their needs and budget limitations. I have strong skill sets when it comes to excellent communication and organizational skills, especially in helping to attract consumers' interests and meet public demands. Depot Technology Specialist
Insight Global-Hendersonville, TN
May 2023 to September 2023
Implements and support a broad range of equipment, including but not limited network equipment, personal computers, printers, cabling, and related software products.
. Responsible for managing and ongoing shipment and receival of equipment, documentation of tickets progress and closures and management of facility inventory.
. Review and analyzes all changes to product conversions, deletions, and additions to determine impact on inventory requirements.
. Maintains effective communication with customers, co-workers, and other team members.
. Assists in training personnel and overseeing workforce and warehouse functions when Warehouse Logistics Manager is unavailable
Manufacturing Technician
Polaris-Osceola, WI
January 2023 to April 2023
Operated industrial equipment, worked with manufacturing related tools, and performed work processes related to a wide variety of manufacturing settings Custodian
The University of Alabama-Huntsville (UAH)
November 2022 to December 2022
Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies.
Quality Inspector
MS Companies-Huntsville, AL
September 2022 to October 2022
Duties included testing, documenting, and reporting on products within the manufacturing job site using state-of-the-art technology.
• Visually able to determine color, shape, and size of a part
• Ability to stand in warehouse for up to 8-10 hours and lift up to 20 lbs
• Ensure that all of the quality check procedures put in place are followed during every production phase
• Analytical, logical thought process and meticulous attention to detail
• Compliance with policies and governmental regulations. Production Worker/ Shipping Office Clerk
Y-tec Keylex Toyotetsu Alabama (YKTA)-Madison, AL
December 2021 to April 2022
Manages the shipment of all products, materials, and supplies. Collaborates and communicates with co- workers/team members involving the production of the product. Assembly Operator
Kohler Engine-Hattiesburg, MS
September 2020 to July 2021
Responsible for fabricating parts or assembling parts into finished products. Demonstrated dexterity, stamina, attention to details, good communication skills, and teamwork. Utilized various types of machinery and hand tools to assemble small engines and generators. Coil Winder
Howard Industries-Laurel, MS
March 2019 to April 2020
Wind wire coils used in electrical components, such as resistors and transformers, and in electrical equipment and instruments, such as field cores, bobbins, armature cores, electrical motors, generators, and control equipment. I have experience in soldering, crimping and fluxing. Customer Service
Samaritan Closet-Waynesboro, MS
June 2016 to August 2018
Served customers by providing product and service information and resolving product and service problems. Attracted potential customers by answering product and service questions and suggesting information about other products and services. Obtained inventory control experience. Education
Business Administration (Associate's degree)
American InterContinental University-Tampa, FL, US August 2015 to December 2017
High school diploma
Wayne County High School-Waynesboro, MS, US
August 1991 to May 1995
Upper secondary education
Skills
• Microsoft Office
• Custodial experience
• Packaging
• Quality control
• Attention to detail
• Customer service
• Manufacturing
• Load & Unload
• Shipping & Receiving
• Bed linen changing
• Shipping & receiving
• Accounting
• Computer skills
• Search engines
• Cleaning
• Residential cleaning
• Fluxing
• Data entry
• Crimping wires
• Blueprint reading
• Single-family home housekeeping
• Assembly
• Hand tools
• Apartment housekeeping
• CRM software
• Vacation rental housekeeping
• Communication skills
• Kanban
• Customer support
• Cash register
• Medical terminology
• Soldering
• Detailing
• Merchandising
• Organizational skills
• Stocking
• Luxury home housekeeping
• Residential housekeeping
• Assembly line
• Commercial cleaning
• Windows
• Phone etiquette
• Floor care
• DocuSign
• Warehouse Experience
• Household spot cleaning
• Calipers
Languages
• English
Certifications and Licenses
Driver's License
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