Multifaceted Administrative and Customer Service Professional
Resume:
Lena Sturdivant Boyd
Charlotte, N. C. 28214
Presently Embassy Suites, S. Tryon Street, Front desk night audit weekends. Check in and out guest at hotel, handle guest issues and concerns. Close daily books, and distribute to all concern daily practices of hotel.
2017/11 to current, Nanny, provide care for a now two year old, in home as well as my home. Care includes trips to school for pickup and any other assigned duties requested by parents.
2016/10 to 2017/11, Chaperone at Victory Center Women’s Shelter, provide overnite assistance for women, wash and fold their clothes and provided sometimes breakfast meal preparation.
2013/08 to 2016/10, Embassy Suites Hotel, Front desk clerk, Third shift, ran the front desk operations from checking in guest to hotel, providing assistance for room accommodations, bill receipts and checking out guests from hotel. Also worked at Country Inn and suites as well as Holiday Inn Airport and Holiday Inn Arrowood.
2011/11 to 2013/08, retired at home.
1992/10 to 2011/11, Wells Fargo, last job Mortgage processor, keyed applications for mortgage loan assistance. Bank merged with Wachovia and worked in Mortgage also. First Union, Analyst 1, monitored computer systems in the Capital Market area.
1990/08 to 1992/10 City of Charlotte Dept. of Social Services, keyed the forms necessary for clients to receive assistance from local government.
1989/10 to 1990/08, Hettich America, a piano hinge manufacturer, warehouse clerk.
1987/11 to 1989/10, UPS, keyed payments for package delivery into system.
1968/11 to 1987/11, Western Electric, At&t, and Lucent, last job worked at computer operator closing the business day, weekly and monthly.
1968/04 to 2015/02 High school completion and some college time: Seventy-five credits, in the field of psychology.
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