JACQUELINE H
DOZIER
EXPERTISE
Microsoft Office
SCEIS
Excellent Customer Service
Flexible
Quick thinker
Adaptability
Problem solving
Filing
Scanning
EDUCATION
DIPLOMA
Medical Billing & Coding
Ashworth College
Norcross, GA
2024 – 2025
BACHELOR OF ARTS
Organizational Management
Claflin University
Orangeburg, SC
2012 – 2014
ASSOCIATE DEGREE
Office System Technology
Central Carolina Tech College
Sumter, SC
1990 - 1993
ASSOCIATE DEGREE
Business Administration
USC Sumter
Sumter, SC
1981 – 1983
PROFESSIONAL EXPERIENCE
ADMINISTRATIVE ASSISTANT - SCDOT
Holly Hill, SC Oct. 1992 – Dec. 2024
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
CUSTOMER SERVICE REPRESENTATIVE - CABLEVISION
Manning, SC 1985 – 1992
• Answered calls and prepared work orders.
• Accepted payments and made deposits.
DELI ASSOCIATE – WINN DIXIE
Sumter, SC 1981 – 1992
• Prepared food and took orders.
PERSONAL INTERESTS
• Spending time with my family especially with my grandchildren.
• Attending sporting events.
• Working at and attending my church.
REFERENCES
• Available upon request.
CERTIFICATES
• NHA Certified Billing and Coding Specialist
PROFILE
Administrative Assistant with many years of experience managing administrative tasks. Utilizes strong organizational and multi- tasking skills to seamlessly manage office tasks, including customer service, answering phone and taking work orders, payroll, human resources, and office upkeep. Experience supporting a workforce of over 38 employees.
***********@*****.***
Manning, SC
J H D