Multifaceted Operator with Leadership and Welding Skills

NANCY BROWN

Oswego, NY · 315-***-****

*******@******.***

Thrives in a fast-paced environment with a hands-on approach to challenges and problem solving. Self-driven to learn quickly and grow skill sets in all genres. Prefers a team atmosphere where constructive feedback is provided to further knowledge and gain wholistic understanding of day to day business and overall workflow processes. EXPERIENCE

JULY 2018 – DECEMBER 2021

PERSONAL SHOPPER, WALMART

Technology based largely due to Covid-Era. Tasks included, but not limited to; downloading client data and real-time tracking of wants/needs, selection of items as requested or as updates came through, provided excellent customer service by updating the client and staying in contact from start to finish. Excelled in a high-stress, high-risk customer service environment during shutdowns. JANUARY 2007 – JUNE 2018

OWNER-OPERATOR, CAN ALOT

Personnel and functional management duties. Worked with vendors to coordinate business structure. On- site operational shift leader overseeing up to 5 direct reports including managing payroll, benefits, scheduling and performance reviews. Functional duties included bookkeeping, negotiations and invoicing for clients and vendors, managing lease agreements and lead community fundraisers for outreach programs. Thrived as a business owner, but had to relocate to assist with care of an ailing family member. EDUCATION

JANUARY 2022-PRESENT

CERTIFICATION, CITI BOCES

Studied the craft and received certification in stick and MIG welding. Introduced to TIG during enrollment and developed a passion. Currently working to broaden and perfect skillset to complete TIG certification JANUARY 1988-JANUARY 1991

BA IN COMMUNICATIONS, SUNY OSWEGO

SKILLS

• multitasking

• attention to detail

• customer service

• collaboration

• leadership

• technology

ACTIVITIES

Mechanic experience, welding, plasma cutting, fabrication and blueprint reading

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