Terri Rizo
Remote Customer Service Representative
United States
Phone:
Email:
Professional Summary
Reliable and customer-focused professional with experience in retail customer service, restaurant service, and construction environments. Strong phone communication skills, problem-solving abilities, and experience working with computer systems. Known for professionalism, reliability, and the ability to handle customers in fast-paced settings. Seeking a part-time remote customer service position.
Skills
• Phone-Based Customer Service
• Customer Support & Issue Resolution
• Data Entry & Computer Systems
• Order Processing & Scheduling
• Multitasking
• Time Management
• Professional Communication
• Reliability & Attendance
Work Experience
Customer Service Associate – Walmart
• Assisted customers in person and over the phone with questions, returns, and concerns
• Resolved customer issues while following company policies
• Entered and updated customer information using computer systems
• Maintained professionalism in a high-volume retail environment
Customer Service / Team Member – Restaurant Industry
• Took customer orders in person and by phone
• Addressed customer questions and concerns promptly
• Worked efficiently in a fast-paced environment while maintaining accuracy
• Provided friendly and professional customer service
Construction Worker
• Followed instructions and safety guidelines on job sites
• Communicated effectively with supervisors and team members
• Demonstrated strong work ethic, reliability, and punctuality
Education
Associate Degree
College Coursework Completed (Some College)