Administrative Coordinator with 15+ Years Experience
Resume:
Cheryl Seepersad
Kissimmee, FL *****
*****************@*****.***
Professional Summary
Administrative coordinator with 15+years experience in customer service and operational support across various sectors. Includes healthcare, HR, and call center duties. Proven expertise in managing client relations, and streamlining administrative processes. Authorized to work in the US for any employer
Work Experience
Administrative Coordinator
Superb Caterers USA-Kissimmee, FL
February 2020 to June 2025
• Administrative duties, customer service
• Meeting with potential clients and troubleshooting any and all issues
• Travel coordination, event planning
• Provided direct personal care and administrative services to clients.
• Completed administrative procedures along with field activities.
• Helped to maintain files and handle administrative requirements. HR Assistant
Brookdale Senior Care-Orlando, FL
September 2018 to January 2020
• HR duties, Kronos time keeping/HRIS/, customer service and onboarding for all new hires/running and following up on background checks
• Benefits processing/enrollment.
• Interviewing processes, receptionist duties, taking minutes for stand up meetings, assisting family and residents with any needed paperwork
• Accounts receivable and payable.
Administrative Assistant
Spraggins Incorporated-Orlando, FL
March 2012 to August 2018
• Using Supply Pro Builders website to schedule all outgoing jobs and check PO's
• Stone profits site to upload and create jobs and measurements for all Granite tops
• RFMS system to key, order and create all jobs, products and paperwork for Field supervisors
• Job Traxx system to update and create all paperwork for outgoing jobs
• Warranty (Zen Desk) for customers of specific builders
• Customer service and assisting with any and all paperwork for Supervisors. Nursing Home Admissions Coordinator
Douglasville Nursing and Rehabilitation Center, LLC-Douglasville, GA January 2002 to January 2012
· Admissions and discharges
· Direct patient contact, troubleshooting for family complaints
· Making appointments, dealing directly with VA, all family members, doctors and hospitals for admissions of incoming patients as well as facility tours.
Education
Anthropology (Bachelors)
University of Central Florida-Remote
January 2022 to December 2024
TEFL (Associate of Arts)
OTTSA, California
June 2023 to July 2023
Arts (AA) (Associate)
Valencia College-Orlando, FL
August 2021 to December 2021
Skills
• Microsoft Powerpoint (10+ years)
• Microsoft Word
• Microsoft Outlook (8 years)
• Microsoft PowerPoint
• Computer skills
• Organizational skills
• Microsoft Office
• Recruiting
• English
• Phone etiquette
• Salesforce
• Clerical experience
• Microsoft Outlook
• Kronos (2 years)
• Typing
• Clerical experience (10+ years)
• Administrative experience
• Microsoft office (10+ years)
• Live chat (3 years)
• Data entry
• Zendesk (2 years)
• Benefit enrollment (4 years)
• Customer service
• Spanish
• Microsoft Excel
• Office experience
• Front desk
Certifications and Licenses
Driver's License
ESL Certification
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