CNA/GNA Nurse Assistant Candidate with Customer Service Longevity
Resume:
LINNICE PRETTLOW
C N A / G N A N U R S E A S S I S T A N C E
Hard-working professional with 3+ years of experience and a proven knowledge of customer satisfaction, customer service, and order processing. Aiming to leverage my skills to successfully fill the CNA/GNA NURSE ASSISTANCE role at your company.
Career Objective
*************@*****.***
Contact
WALBROOK HIGH SCHOOL
Baltimore, MD
High School Diploma (Jun 2001)
Education
Experience
CASHIER
Polock Jonny's restaurant/Carry out, Baltimore, MD Cooking,Cleaning, customer service,inventory, stocking, open and closing store
Mar 2012 - Nov 2012
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
•
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
•
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
•
• Balance receipts and payments in cash registers. Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
•
• Brew coffee and tea, and fill containers with requested beverages.
• Replenish foods at serving stations.
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
•
Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
•
CASHIER, CUSTOMER SERVICE
Camden Yards Armark, Baltimore, MD
Cooking,Cleaning,customer service, inventory,stocking,open and closing stand.
Apr 2009 - Oct 2010
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
•
• Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints.
•
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
•
• Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
•
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
•
• Stock shelves, and mark prices on shelves and items. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
•
• Sort, count, and wrap currency and coins.
• Supervise others and provide on-the-job training.
• Process merchandise returns and exchanges.
DELI CLERK, CASHIER
Stop,Shop, Save Food Market, Baltimore, MD
Cooking,Cleaning,customer service inventory,stocking, open and closing stand.
Feb 2005 - Jan 2006
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
•
• Accept payment from customers, and make change as necessary. Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
•
• Clean and organize eating, service, and kitchen areas.
• Notify kitchen personnel of shortages or special orders. Communicate with customers regarding orders, comments, and complaints.
•
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
•
Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
•
Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
•
• Collect and return dirty dishes to the kitchen for washing. Perform personnel activities such as supervising and training employees.
•
Monitor and order supplies or food items and restock as necessary to maintain inventory.
•
• Cook or re-heat food items such as french fries.
• Wash dishes, glassware, and silverware after meals. Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.
•
• Distribute food to servers.
• Arrange tables and decorations according to instructions.
Contact this candidate