Customer Service & Kitchen Helper Professional

ROMALY DE LA ROSA

***-** ***** ***, *****

Phone #: 929-***-**** ● E-mail: ***************@*****.***

Demonstrates customer service skills by maintaining high level customer satisfaction. Possess communication skills and ability to establish rapport with customers.

WORK EXPERIENCE

Cahier/ Key Food 2023/2024

• Processed sales or other transactions.

• Answered customer questions about goods or services.

• Calculated costs of goods or services.

• Maintained records of sales or other business transactions.

• Issued money, credit, or vouchers.

• Provided customers with general information or assistance.

• Greeted customers, patrons, or visitors.

Kitchen Helper/Food Service Worker /Ecuador 2019-2022

• Cleaned up spilled food or drink or broken dishes and remove empty bottles and trash.

• Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.

• Stored food in designated containers and storage areas to prevent spoilage.

• Prepared a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures.

• Placed food trays over food warmers for immediate service or store them in refrigerated storage cabinets. Kitchen Helper Chiplotle

• Preparer in the restaurant kitchen in charge of having all the necessary foods chopped and clean for customers' consumption

• In charge of the meals ordered by delivery are on time

• Human Resources Assistant / Venezuela

2016-2018

• Processed, verified, and maintained personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

• Recorded data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

• Explained company personnel policies, benefits, and procedures to employees or job applicants.

• Provided assistance in administering employee benefit programs and worker's compensation plans.

• Answered questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. Education

High School’s diploma, Pedro Arnal Institute

Language: Fluent in Spanish, and Learning English

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