Office Administrator & Coffee Barista, Modeling
Resume:
Rachel Seabrook
Kissimmee, FL *****
**************@*****.***
Work Experience
Office Administrator
Walker Mobility-Kissimmee, FL
January 2025 to Present
• Managed office duties by answering phone calls, responding to emails, and assisting to customers requests and questions.
• Managed and tracked driver routes during deliveries.
• Maintained office supplies inventory by checking stock levels and placing orders as needed
• Scheduled appointments and maintained calendars for multiple team members
• Managed office equipment maintenance contracts to ensure smooth operations at all times
• Developed effective communication channels between different departments to enhance workflow efficiency
• Handled confidential information with utmost discretion and ensured compliance with data protection policies
Sales/Front Desk Associate
Marriott Vacations Worldwide-Orlando, FL
January 2024 to July 2025
• Utilized CRM software to track leads, manage customer interactions, and forecast future sales opportunities
• Assisted sales team in achieving monthly sales targets by providing exceptional customer service and support
• Processed customer transactions accurately and efficiently using point-of-sale systems
• Maintained a clean and organized store environment, creating an inviting atmosphere for customers
• Responded promptly to customer inquiries via phone, email, or in-person, resolving issues effectively
• Assisted with visual merchandising efforts, including setting up displays and arranging products attractively
• Updated product pricing information based on current promotions or changes from suppliers
• Provided feedback on customer preferences and market trends to assist with product selection decisions
• Maintained accurate records of sales transactions, inventory levels, and customer interactions for reporting purposes
Education
Cyber Security (Online course)
Coursera-Remote
January 2025 to Present
High school diploma
Workforce Advantage Academy Charter
August 2018 to May 2022
High school diploma or GED
Skills
• Computer skills
• Providing product information
• Management
• Trello
• Google Workspace
• Phone etiquette
• Computer operation
• Customer service
• Event coordination
• Attention to detail
• Front desk
• Travel planning
• Office experience
• Faxing
• Event production assistant experience
• Record keeping
• English
• Correspondence management
• Scanning
• Presentation preparation
• Microsoft Outlook Calendar
• Computer literacy
• Typing
• monday.com
• Nightclub
• Google Sheets
• Photocopying
• Google Drive
• Technical Proficiency
• Customer service management
• Data entry
• Teamwork
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Word
• Leadership
• Report preparation
• Phone answering
• Order assistance
• Zoom
• Filing
• Appointment scheduling
• Greeting customers
• Client services
• Calendar management
• SharePoint
• Bookkeeping
• Office management
• Microsoft Outlook
• Time management
• Spreadsheet filtering
• Microsoft Access
• Administrative experience within technology industry
• Spreadsheet charts
• Critical thinking
• Office supply management
• Sales
• Customer complaint resolution
• Adobe Creative Suite
• Productivity software
• Team management
• Microsoft Teams
• Customer inquiry handling
• Mobile devices
• Microsoft Office
• Payroll
• Communication skills
• Spreadsheet design
• QuickBooks
• Organizational skills
• Multi-line phone systems
• File organization
• Administrative experience within retail industry
• Safe work practices
• Office equipment routine maintenance
• Administrative experience - Administrative experience (1-2 years)
• Sanitation
• Invoice processing
• Confidential information handling
• Project coordination
Languages
• English
Certifications and Licenses
Driver's License
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