Remote Customer Service & Account Management Professional

KENNETH GOODRICH

*** ***** **

ROCKMART, GA *****

770-***-****

******************@*****.***

OBJECTIVE

SEEKING REMOTE CUSTOMER OR CLIENT SERVICES POSITION

****-**** **********, ******** *****NG BUSINESS VENTURE

Procured accounts for vending machines

Developed relationships to purchase vending supplies

Hired and trained employees to handle servicing vending machines and customer orders

Handled logistical hauling and installing vending machines

Handled financial transactions for vending business

Developed customer relationships to increase locations of vending equipment

2012-2021 PROPRIETOR, PRIORITY VENDING BUSINESS VENTURE

Developed accounts to establish vending machine repair accounts

Diagnose and repair vending equipment

Establish customer relationships to develop new accounts at various locations

2021-2025 PROPRIETOR, CAR RENTAL BUSINESS

Purchased and managed fleet of cars on independent car rental platform

Maintenance service and repair of rental vehicles

Scheduled roadside assistance as needed

Provided customer support for rented vehicles

Resolve customer complaints and issues with rental vehicles

2025 – PRESENT AMAZON FLEX

Deliver packages for established route, both business and residential

EDUCATION: HIGH SCHOOL DIPLOMA

SKILLS: TYPING 35 wpm, entry level tech support, some Spanish language skills, Strong interpersonal skills, Excellent communication skills

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