Recruiting & HR Operations Professional

Malikua Middleton

Charlotte, NC

***.*******@*****.***

(704) - 819 - 4565

EDUCATION & CERTIFICATIONS:

Metropolitan College of New York - New York, NY: Bachelors in Business Administration PROFILE SUMMARY:

Highly qualified, recruiting and human resources-focused professional with several years of successful experience in positions of increasing responsibility and duties. Operates with a strong sense of urgency and thrives in a fast paced environment. Catalyst in the development of initiatives to streamline processes and capitalize on corporate growth opportunities. Seeking a challenging and stimulating position which offers plenty of scope for initiative and career advancement. SKILLS:

● Communicative, Time Management and Collaboration

● Record-Keeping, Scheduling and Data Reporting

● Strategic, Critical Thinking and Complaint Resolution

● Software Programs, HR Operations, Payment Processing

● HR Ticketing Systems, MSO, Fieldglass, IQNavigator

● Zoom, Online Sourcing, LinkedIn Recruiter, Career Builder, JobDiva PROFESSIONAL EXPERIENCE:

HealthPro Heritage

Remote 09/2023 - Present

Sourcing Specialist

● Work closely with each stakeholder to make sure each opening is valid, and all efforts for each opening is communicated.

● Work closely with business leaders to develop strategy to recruit qualified candidates for all recruiters on the Senior Living and Long-term Care Divisions.

● Conduct an initial telephone interview of all applicants and gather all necessary information regarding education, experience, training, job knowledge, and salary requirements.

● Provide information on the company, its policies, benefits and available opportunities to prospective candidates.

● Maintain support for 12 designated recruiters and help with critical openings outside of designated recruiting areas.

● Meets with other Recruiters, HR staff and Onboarders to discuss both short and long-term needs. Build and maintain strong working relationships with Rehab and Area Managers.

● Work closely with each RD/RVP to make sure each opening is valid, and all efforts for each opening is communicated.

● Follow recruiting methodology for openings and note activities for each opening in ICIMS. TalentBridge

Charlotte, NC 05/2017 - 05/2023

Recruitment Manager

● Managed a team of 6 Staffing Managers for special project work(25+ assignments) to deliver high levels of headcount with heavy ramp up, onboarding and offboarding.

● Conducted new hire orientations for special projects with a headcount of over 100 employees.

● Conducted contingent worker investigations and coached associates on behavior modification.

● Built positive business relationships with senior level management in client companies to ensure customer satisfaction.

● Managed national search for contingent workers in co-employment positions both on site and remote.

● Conducted new hire orientations, assisted with onboarding activities.

● Screened high volume of candidates for customer service positions using video interviewing platforms and in person.

● Provided employee relations to drive retention among contingent workers. Robert Half (Corporate)

Charlotte, NC 09/2015 - 05/2017

Human Resource Consultant

● Managed and executed the full cycle recruitment and on-boarding process for Care Providers.

● Audited personnel records, I9 documents and training required by Cardinal Innovations Waiver.

● Generated reports, analyzed data and provided feedback to the Directors.

● Conducted thorough job analysis and implemented effective recruitment strategies resulting in a 20% reduction in time-to-fill positions.

● Collaborated with cross-functional teams to streamline HR processes and implement HRIS system, improving data accuracy and efficiency.

Winthrop University

Rock Hill, SC 01/2013 - 09/2015

Employment/Compensation Manager

● Coordinated and managed the staff employment process including evaluating applications, referring applicants for interviews, justifying referrals and candidate hiring decisions following applicable federal, state and university laws, regulations, and practices.

● Oversaw the universities background check process which included authorizing the initiation of background checks, ensuring all departments were compliant of the updated consumer notification documents

● Reviewed applications with positive results and decided on the applicant’s ability to be considered for employment. Initiate Pre-Adverse/ Adverse Action notifications.

● Served as the agency representative for the state NEOGOV applicant tracking system; served as EEO representative and HR liaison to Academic Affairs and campus departments in the faculty and unclassified administrator recruitment hiring process.

● Counseled with hiring supervisors to ensure consistent application of employment processes.

● Oversaw, approve vacancy notices and advertisements; approves all electronic personnel actions forms (EPAFs) for faculty, unclassified and staff positions.

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